3PL Vertical Performance Leader- RELOCATION REQUIRED

Confidential; Detroit (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Relocation assistance

Clear growth path

Leadership ownership

Job summary

A logistics company is seeking a Strategic POD Leader in Fort Wayne, IN to lead a team of Account Managers, overseeing client relationships and driving revenue growth. Ideal candidates will have leadership experience or a desire for management, be comfortable in fast-paced environments, and possess strong communication and problem-solving skills. Relocation assistance is provided. This role offers a clear growth path and the opportunity to impact customer success directly.

Qualifications

• 1–3 years of experience in a logistics environment.
• Comfortable in fast-paced, high-accountability environments.
• Ability to learn TMS and CRM platforms quickly.

Responsibilities

• Lead and develop a team of 5–7 Account Managers.
• Manage incoming RFQs, pricing strategy, and solution development.
• Build strategies that increase sales and customer satisfaction.

Skills

Leadership experience or desire for management

Communication skills

Problem-solving skills

Organization skills

Customer relationship management

Education

High School diploma or GED

Associate’s or Bachelor’s degree in Logistics or Business

Tools

Google Workspace

Microsoft Office

TMS and CRM platforms

Job description

📍 Fort Wayne, IN (Relocation Required – Relocation Assistance Provided)

Are you a logistics leader who loves building teams, solving complex problems, and growing high-value customer relationships? This is your chance to step into a strategic leadership role where you’ll own outcomes, drive growth, and make a real impact.

As a Strategic POD Leader, you’ll lead a team of Account Managers, oversee key client relationships, and grow a book of business that fuels long-term partnerships and revenue success.

💼 What You’ll Do

• Lead and develop a team of 5–7 Account Managers, driving performance and growth
• Own the day-to-day strategy and execution for large, complex client accounts
• Manage incoming RFQs, pricing strategy, and solution development
• Partner closely with Sales to seamlessly transition new accounts into long-term wins
• Drive continuous improvement through regular strategy calls with customers and leadership
• Serve as the primary escalation point for client communication and problem-solving
• Build and execute strategies that increase sales, retention, and customer satisfaction
• Track and exceed KPIs, benchmarks, and financial goals
• Coach, train, and develop your team to elevate performance and careers
• Collaborate with executive leadership to support company-wide growth initiatives
• 1–3 years of experience in a logistics environment
• Leadership experience or a strong desire to step into people management
• Comfort working in fast-paced, high-accountability environments
• Experience with or ability to learn TMS and CRM platforms
• Strong proficiency with Google Workspace & Microsoft Office (reports, pivot tables, VLOOKUPs)
• Exceptional communication, organization, and problem-solving skills
• A positive, professional mindset with a strong work ethic

Education:

• High School diploma or GED required
• Associate’s or Bachelor’s degree in Logistics or Business preferred

🌟 Why This Role?

• Leadership ownership — you’re trusted to run your pod
• Direct impact on revenue, strategy, and customer success
• Clear growth path in a fast-moving organization
• Relocation support to help you land comfortably in Fort Wayne, IN

If you’re ready to lead from the front, grow a team, and build something meaningful — we want to hear from you.

👉 Apply today or message us to learn more.