Growth-Focused Retail Sales & Service Associate

JCPenney; Washington (MO); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Employee discount

Benefits package

Job summary

JCPenney in the United States is seeking a Specialty Associate who will blend in-depth product knowledge with a passion for service to build clientele and meet sales goals.

You will greet customers, highlight product attributes, assist with credit and rewards programs, and work with your team to keep the store organized and inviting. This role offers an associate discount and competitive hourly pay, with holidays as applicable.

Qualifications

• Greets and assists customers in finding products and delivers exceptional customer service.
• Informs customers of key product attributes and care/protection plans to generate interest and suggest additional products to customers.
• Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company’s credit application process.
• Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise.
• Maintains sales floor recovery process to ensure a clean and organized store environment.

Responsibilities

• Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service.
• General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise.
• Performance Standards - Supports company shrink and safety initiatives and meets established performance standards.

Skills

Customer service

Sales

Teamwork

Job description

JCPenney in the United States is seeking a Specialty Associate who will blend in-depth product knowledge with a passion for service to build clientele and meet sales goals.

You will greet customers, highlight product attributes, assist with credit and rewards programs, and work with your team to keep the store organized and inviting. This role offers an associate discount and competitive hourly pay, with holidays as applicable.