Growth-Focused Rental Account Manager

Rent A Center; Grandview (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center in Grandview, MO is seeking an Account Manager to manage rental accounts and deliver exceptional customer service. You will drive account performance, complete deliveries and pickups, and build strong relationships with customers to promote new rental agreements.

The role emphasizes early-stage collections, showroom upkeep, and safe handling of merchandise, with opportunities for growth and advancement within-store and regionally.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication skills

Driver's license

Education

High school diploma

Job description

Rent-A-Center in Grandview, MO is seeking an Account Manager to manage rental accounts and deliver exceptional customer service. You will drive account performance, complete deliveries and pickups, and build strong relationships with customers to promote new rental agreements.

The role emphasizes early-stage collections, showroom upkeep, and safe handling of merchandise, with opportunities for growth and advancement within-store and regionally.