Growth-Focused Relationship Banker

F.N.B. Corporation; Hazleton (Luzerne County); On-site; USD 42,000 - 54,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker to support consumer banking transactions, account servicing and lending. The role centers on executing branch leads, serving customers, and converting transactions into qualified referrals under supervision.

It may require working across market locations within the region. The candidate should have a high school diploma or GED and strong communication, organizational, and service skills.

Qualifications

• High School or GED required.
• 0 years of job-related experience required.
• Strong customer service and communication abilities.
• Knowledge of banking policies, procedures, consumer products and services.
• Sales and customer service skills.
• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Identify and achieve individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

Skills

Excellent customer service

Excellent communication

Excellent organizational skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Banking product knowledge

Sales and referrals

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Relationship Banker to support consumer banking transactions, account servicing and lending. The role centers on executing branch leads, serving customers, and converting transactions into qualified referrals under supervision.

It may require working across market locations within the region. The candidate should have a high school diploma or GED and strong communication, organizational, and service skills.