Growth-Focused Relationship Banker

vnbcareers; Florham Park (NJ); On-site; USD 35,000 - 48,000; Full time

Job summary

vnbcareers is seeking a Branch Teller/Customer Service professional in the Florham Park, NJ area to grow customer relationships, open new accounts, and cross-sell financial products. You will provide solutions, support online banking, and handle cash with accuracy and professionalism.

The role emphasizes meeting customer needs, maintaining compliance, and contributing to community CRA efforts while collaborating with branch staff.

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service, retail sales and service with cash handling experience.
• Associates or Bachelor's degree in accounting, business, finance, economics or related field preferred.
• Knowledge of Retail Banking and customer service skills required.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales execution and cross-selling.
• Deliver exceptional customer service aligned with the bank's mission.
• Open new accounts (checking, savings, CDs, IRAs) and discuss/sell loan products.
• Promote online and mobile banking capabilities.
• Meet with customers for financial needs assessments and cross-sell solutions.
• Handle cash transactions, balance cash drawer, and operate teller equipment.
• Serve as Vault Teller ensuring proper cash levels and coin/currency management.
• Support CRA initiatives and participate in community events.
• Ensure compliance with policies and regulatory requirements and assist coaching branch staff.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Analytical skills

Decision making

Retail banking

Detail oriented

Organizational skills

Computer skills

Education

High School Diploma or GED

Associate's degree

Bachelor's degree in accounting, business, finance, economics or related field

Tools

FIS/IBS

Job description

vnbcareers is seeking a Branch Teller/Customer Service professional in the Florham Park, NJ area to grow customer relationships, open new accounts, and cross-sell financial products. You will provide solutions, support online banking, and handle cash with accuracy and professionalism.

The role emphasizes meeting customer needs, maintaining compliance, and contributing to community CRA efforts while collaborating with branch staff.