Growth-Focused Operations Manager, Fueling Services

S & W Services; Glen Burnie (MD); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Benefits package

Job summary

S&W Services, LLC, a Noble Fueling Solutions company, is seeking an Operations Manager in Glen Burnie, MD. This hybrid/on-site role leads the service team, grows new business with commercial and retail customers, and travels up to 50%. The ideal candidate has 5+ years in the petroleum equipment sector and proven staff and client management.

The position offers a full-time salary range of $80,000–$110,000 with a company vehicle or allowance and a comprehensive benefits package.

Qualifications

• 5+ years of experience in the petroleum equipment or fueling services industry.
• Prior management experience in the Baltimore metro area.
• Valid driver's license and the ability to travel up to 50%.
• Proven ability to develop new business and build customer relationships.
• Preferred MDE Inspector and/or Installer license (not required).
• Existing network of commercial and retail petroleum customers in Maryland (preferred).
• Strong organizational, communication and problem-solving skills.

Responsibilities

• Identify, pursue and win new commercial and retail petroleum accounts in the Baltimore metro area and surrounding region.
• Build relationships with station owners, fleet operators, jobbers and facility managers.
• Prepare proposals and quotes, and negotiate service agreements.
• Track the sales pipeline and report on new business results.
• Manage, schedule and develop the service staff who support new and existing accounts.
• Set performance expectations, coach team members and handle hiring and staffing needs.
• Ensure service work is completed safely, on time and to a high standard.
• Oversee dispatch, work orders, parts and equipment to keep operations efficient.
• Serve as the main point of contact for key accounts and resolve escalated issues.
• Grow existing accounts by identifying additional service and installation opportunities.
• Visit customer sites regularly; travel up to 50%.

Skills

Leadership

Business development

Customer relationships

Staff management

Education

High school diploma or equivalent

Job description

S&W Services, LLC, a Noble Fueling Solutions company, is seeking an Operations Manager in Glen Burnie, MD. This hybrid/on-site role leads the service team, grows new business with commercial and retail customers, and travels up to 50%. The ideal candidate has 5+ years in the petroleum equipment sector and proven staff and client management.

The position offers a full-time salary range of $80,000–$110,000 with a company vehicle or allowance and a comprehensive benefits package.