Growth-Focused Operations Leader (Inspections & Client Growth)

Aegeus Inspection Solutions Inc.; City of Syracuse (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Benefits

Paid time off

Retirement plan

Job summary

Aegeus Inspection Solutions Inc. in Syracuse, NY is hiring an Operations Manager to oversee daily field office operations, drive client growth and ensure safety and quality goals are met.

This full-time role offers benefits, PTO and retirement plans, with responsibilities spanning staffing, customer relations and regulatory compliance. The role requires supervising staff, coordinating with onsite personnel, performing inspections, and providing technical support for NDT methods such as RT, PT,

Qualifications

• Bachelor's or Associate's degree or equivalent work experience.
• Minimum 3 years' experience in performing NDT inspections (RT, PT, VT, MT preferred).
• Excellent interpersonal, oral and written communication skills.
• Must be familiar with and able to implement Company safety policies and procedures.

Responsibilities

• Provide leadership to plan, organize, assign tasks, direct, coordinate, and control field office operations.
• Build client relationships and growth targets for the area including service line expansion and new client targets.
• Ensure talent development for technicians to meet current and future needs based on growth.
• Perform inspections for clients as required.
• Interact and manage the relationship with on-site client personnel at field locations.
• Ensure compliance with federal, state and local regulations, company policy and required maintenance inspections.
• Confer with managerial or technical personnel to coordinate activities.
• Establish and implement departmental policies, goals, objectives and procedures.
• Ensure field office staff are trained and skills developed to stay competitive and profitable.
• Provide knowledge and operation of Radiography per applicable regulations.
• Provide technical support for field operations on PT, MT, RT, AWS, IRRSP when needed.
• Answer customers' questions about products, prices, and availability.
• Identify prospective customers and discuss needs and how to meet them.
• Maintain cross-functional teamwork with internal and external stakeholders.
• Consult with clients after sales or contract signings to resolve problems.
• Perform other duties as required by Senior Regional Operations Manager.

Skills

Leadership

Client relations

Communication

Supervisory experience

Regulatory compliance

Customer service

Problem solving

Education

Bachelor's or Associate's degree or equivalent

Job description

Aegeus Inspection Solutions Inc. in Syracuse, NY is hiring an Operations Manager to oversee daily field office operations, drive client growth and ensure safety and quality goals are met.

This full-time role offers benefits, PTO and retirement plans, with responsibilities spanning staffing, customer relations and regulatory compliance. The role requires supervising staff, coordinating with onsite personnel, performing inspections, and providing technical support for NDT methods such as RT, PT,