Loan Growth Specialist - Customer-Focused Finance

OneMain Financial Group; Mechanicsburg (Cumberland County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to affordable financing for life’s expenses. You’ll thrive in a competitive environment with growth opportunities and a rewarding development path.

Responsibilities include multitasking across channels, nurturing client relationships, managing loan life cycles, and educating customers on loan terms and optional products.

Qualifications

• Sales, collections or customer service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask effectively to provide timely, efficient service.
• Exceed customer expectations with empathy and results toward branch goals.
• Develop new connections and engage customers around loan needs.
• Manage loan life cycle including collections while complying with laws.
• Engage with customers and departments via phone, email, chat and in-house systems.
• Demonstrate drive and goal orientation to achieve results.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to affordable financing for life’s expenses. You’ll thrive in a competitive environment with growth opportunities and a rewarding development path.

Responsibilities include multitasking across channels, nurturing client relationships, managing loan life cycles, and educating customers on loan terms and optional products.