Growth-Focused COO for Multi-Unit Restaurants

Leap Brands; New York (NY); On-site; USD 350,000 - 500,000; Full time

Job summary

Leap Brands is seeking a transformational Chief Operating Officer to lead growth across a multi-unit restaurant portfolio in New York. This executive will build the infrastructure, leadership team, and operating disciplines required to scale a high-performing organization while delivering superior guest experiences.

The role demands 15+ years in multi-unit leadership, proven ability to scale brands, and a strong financial mindset.

Qualifications

• 15+ years of multi-unit restaurant leadership experience.
• Experience leading regional or national restaurant operations.
• Proven success scaling restaurant brands through periods of significant growth.
• Strong financial acumen with deep understanding of restaurant P&Ls.
• Demonstrated ability to build high-performing leadership teams.
• Experience partnering with private equity, founders, or growth-oriented ownership groups is highly preferred.
• Comfortable balancing strategy with hands-on execution.
• Excellent communication, coaching, and leadership skills.

Responsibilities

• Lead all field operations across the restaurant portfolio.
• Develop and execute the company's operational growth strategy.
• Build and mentor Regional Directors, Directors of Operations, and field leadership teams.
• Drive same-store sales growth, profitability, labor optimization, and operational excellence.
• Improve systems, processes, and accountability throughout the organization.
• Partner closely with the CEO and executive team on long-term strategic initiatives.
• Create scalable operating procedures to support aggressive unit growth.
• Lead new restaurant openings, operational integrations, and market expansions.
• Champion culture, leadership development, and employee engagement across the organization.
• Utilize data and KPIs to identify opportunities and improve performance.
• Ensure consistent execution of brand standards and exceptional guest experiences.

Skills

Multi-unit leadership

Operations leadership

Strategic growth

People development

P&L management

Data-driven decisions

Communication & coaching

Change management

Education

Bachelor's degree

Job description

Leap Brands is seeking a transformational Chief Operating Officer to lead growth across a multi-unit restaurant portfolio in New York. This executive will build the infrastructure, leadership team, and operating disciplines required to scale a high-performing organization while delivering superior guest experiences.

The role demands 15+ years in multi-unit leadership, proven ability to scale brands, and a strong financial mindset.