Strategic COO: Scale Operations, Lead Teams & Profits

Leap Brands; United States; Remote; USD 180,000 - 300,000; Full time

Job summary

Leap Brands is seeking a results-driven Chief Operating Officer to join a rapidly growing company in an emerging industry. Reporting to the CEO, the COO will oversee and develop store leaders across locations, driving culture, service excellence, and community relationships to grow sales and profits.

The role requires a Bachelor's degree, 10+ years in services, strong leadership, and a proven track record in a high-growth environment.

Qualifications

• Bachelor’s degree required.
• 10+ years within the services industry.
• Strong interpersonal skills.
• Service-oriented, and a collaborative influence style.
• History of success or learning-rich failure in a start-up environment.
• Decision making authority with measurable P&L impact in prior roles.
• Experience managing a diverse portfolio of responsibilities.
• Strong company operations experience.
• Ability to lead, establish, build and maintain a superior professional staff and work well with subordinates, senior executives and investors.
• A reputation as a strong leader with the passion for setting clear, measurable objectives, delegating responsibility, recognizing outstanding performance, and correcting sub-par performance.
• Certified in service training.
• Experience with knowledge of all state and local law.

Responsibilities

• Design and implement business strategies, plans and procedures.
• Drive the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
• Design and implement an organization structure with communication plan and organization flow chart.
• Set comprehensive goals for performance and growth.
• Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and people.
• Manage relationships with partners/vendors.

Skills

Leadership

P&L management

Strategic planning

Cross-functional collaboration

Communication

Startup experience

People management

Relationship building

Education

Bachelor's degree

Job description

Leap Brands is seeking a results-driven Chief Operating Officer to join a rapidly growing company in an emerging industry. Reporting to the CEO, the COO will oversee and develop store leaders across locations, driving culture, service excellence, and community relationships to grow sales and profits.

The role requires a Bachelor's degree, 10+ years in services, strong leadership, and a proven track record in a high-growth environment.