Growth-Focused Consumer Loan Specialist | Training & Benefits

Attain Finance; San Antonio (TX); On-site; USD 43,752,576 - 62,322,624; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401K with match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, a prominent consumer lender, is seeking a Consumer Loan Specialist in San Antonio, TX to deliver exceptional service and drive product adoption. You will handle inbound/outbound calls, guide customers through loan processes, and help build lasting relationships while promoting applicable financial solutions.

The role offers a strong training program, competitive hourly pay, full-time hours on-site, and a benefits package including PTO, health coverage, 401(k) matching, and

Qualifications

• Customer-focused, eager to learn, and driven to grow
• Sales-oriented with ability to educate customers on products and services
• Excellent verbal and written communication, building rapport quickly
• Problem-solving skills to address customer challenges creatively
• Adaptability to learn new systems and processes in a dynamic environment
• Team player with collaborative mindset to contribute to success
• High School diploma or equivalent required; college coursework or degree is a plus
• Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate

Responsibilities

• Deliver Exceptional Service: Guide customers through the loan process with care and professionalism
• Drive Sales Growth: Use consultative techniques to upsell and cross-sell financial products
• Engage Customers: Manage inbound/outbound calls to attract new business
• Support Delinquency Management: Work with customers on past-due accounts
• Learn and Grow: Participate in hands-on training with mentoring
• Ensure Compliance: Follow regulatory guidelines and protect customer information

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem Solving

Adaptability

Team Player

Educational Background

Industry Experience

Education

High School diploma or equivalent

Job description

Heights Finance, a prominent consumer lender, is seeking a Consumer Loan Specialist in San Antonio, TX to deliver exceptional service and drive product adoption. You will handle inbound/outbound calls, guide customers through loan processes, and help build lasting relationships while promoting applicable financial solutions.

The role offers a strong training program, competitive hourly pay, full-time hours on-site, and a benefits package including PTO, health coverage, 401(k) matching, and