Financial Solutions Specialist — Grow with Customer Impact

AttainFinance; Dallas (TX); On-site; USD 47,996,000 - 66,621,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision insurance

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Employee Assistance Program

Job summary

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative in Dallas to deliver outstanding service, guide loan processes, and build lasting customer relationships. The role offers growth, a shared mission, and a path to leadership within a dynamic consumer finance team.

Work location is at 4222 Trinity Mills Ste 238, Dallas, TX. Hours are Full Time, Monday–Friday, 8:30am–5:30pm, with some evenings and peak-season weekends.

Qualifications

• Customer focus: genuine desire to help others and provide top-tier service in every interaction.
• Sales mindset: confidence in promoting products and services that meet customer needs.
• Strong communication: excellent verbal and written communication skills.
• Problem-solving: ability to think on your feet and offer creative solutions.
• Adaptability: willingness to learn new systems and processes.
• Team player: collaborative spirit and contribution to team success.
• Educational background: high school diploma or equivalent; college coursework or degree a plus.
• Industry experience: experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!

Responsibilities

• Deliver exceptional service and guide customers through the loan process with care and professionalism.
• Drive sales growth using consultative techniques to educate customers on financial products.
• Engage customers via inbound and outbound calls to attract new business.
• Support delinquency management by offering solutions and pursuing resolution.
• Learn and grow through hands-on training and mentoring.
• Ensure compliance with regulations and company policies.

Skills

Customer service

Sales mindset

Strong communication

Problem-solving

Adaptability

Team player

Education

High School diploma or equivalent

Job description

Heights Finance, part of the Attain Finance family, seeks a Financial Service Representative in Dallas to deliver outstanding service, guide loan processes, and build lasting customer relationships. The role offers growth, a shared mission, and a path to leadership within a dynamic consumer finance team.

Work location is at 4222 Trinity Mills Ste 238, Dallas, TX. Hours are Full Time, Monday–Friday, 8:30am–5:30pm, with some evenings and peak-season weekends.