Growth-Focused Branch Manager | Lead & Elevate Member Service

Mutual First Federal Credit Union; Omaha (NE); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Mutual 1st Federal Credit Union is seeking a Branch Manager for our Omaha area location at 144th & F St. The role focuses on growing the branch, delivering exceptional member service, and leading a sales-driven team.

The ideal candidate will bring strong managerial experience, community involvement, and a commitment to financial well-being for our members. NMLS required and Saturday coverage may be needed.

Qualifications

• Minimum five years of banking or financial industry experience.
• Three to five years of direct people management experience.
• Knowledge of sales and service techniques.
• Cash handling and balancing experience, required.
• Bachelor's degree in Business, Finance, or related field preferred.

Responsibilities

• Lead, coach, and develop branch staff and manage day-to-day activities including hiring, scheduling, training, supervising, and evaluating.
• Coach bankers to achieve sales goals.
• Collaborate across the organization and with external vendors.
• Lead sales, marketing, and leadership of the branch with a sales-oriented team.
• Manage branch operations to ensure safety and security and maintain cash controls.
• Ensure team accuracy and compliance with internal audit procedures.
• Educate members on ATM/ITM, Mobile, and Online banking options.

Skills

Sales leadership

Staff coaching

Customer service

Team management

Coaching

Education

Bachelor's degree in Business or Finance

Job description

Mutual 1st Federal Credit Union is seeking a Branch Manager for our Omaha area location at 144th & F St. The role focuses on growing the branch, delivering exceptional member service, and leading a sales-driven team.

The ideal candidate will bring strong managerial experience, community involvement, and a commitment to financial well-being for our members. NMLS required and Saturday coverage may be needed.