Branch Leader: Customer Experience & Growth

First National Bank of Omaha; Lee's Summit (MO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

401k Match

Paid time off and holidays

Medical/Dental/Vision/Life/Disability

Job summary

First National Bank of Omaha (FNBO) is seeking a Branch Manager to lead a busy branch team, coach staff, and drive exceptional customer service. You will oversee budgets, coordinate community initiatives, and manage branch operations to meet goals effectively.

The role emphasizes teamwork, change management, and adherence to FNBO's values of integrity and service. This full-time position offers a path for leadership growth within the branch network.

Qualifications

• Experience managing a bank branch with staff coaching and performance oversight.
• Ability to coordinate community development activities and branch budgeting.
• Familiarity with operational controls, compliance, and customer experience expectations.

Responsibilities

• Lead branch staff to deliver high quality customer experience.
• Coach and develop staff, monitor performance and budget adherence.
• Coordinate business and community development activities and ensure compliance.

Skills

Leadership

Coaching

Customer service

Staff development

Education

Bank branch management experience

Job description

First National Bank of Omaha (FNBO) is seeking a Branch Manager to lead a busy branch team, coach staff, and drive exceptional customer service. You will oversee budgets, coordinate community initiatives, and manage branch operations to meet goals effectively.

The role emphasizes teamwork, change management, and adherence to FNBO's values of integrity and service. This full-time position offers a path for leadership growth within the branch network.