Growth-Focused Assistant Store Manager (Pawn Shop)

Ezcorp Inc; Killeen (TX); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Free Health Insurance

401(k) with company match

Paid Time Off

Job summary

EZCORP in Killeen, TX is seeking an Assistant Store Manager to lead a team of 5–15 pawnbrokers and deliver outstanding customer service. You will drive revenue, manage loans and sales transactions, and help set store performance standards.

This role requires a high school diploma or GED, a valid driver's license, and at least 1 year in management or customer service. We offer competitive pay, benefits, and clear paths for career growth.

Qualifications

• Minimum 1 year of experience in management, supervisory, and/or customer service.
• Strong leadership, coaching and mentoring skills.
• Ability to read and manage customer needs and emotions.

Responsibilities

• Provide leadership, coaching, and directions to Team Members to maximize store performance.
• Negotiate pawn and sales transactions with customers.
• Drive revenue and control costs to meet budgeted operating margins.
• Analyze reports on key business metrics and take recommended actions.
• Staffing, onboarding, training, and ensuring team engagement.
• Conduct 1:1s and daily management tasks.

Skills

Leadership

Coaching

Negotiation

Communication

Education

High school diploma or GED

Job description

EZCORP in Killeen, TX is seeking an Assistant Store Manager to lead a team of 5–15 pawnbrokers and deliver outstanding customer service. You will drive revenue, manage loans and sales transactions, and help set store performance standards.

This role requires a high school diploma or GED, a valid driver's license, and at least 1 year in management or customer service. We offer competitive pay, benefits, and clear paths for career growth.