Growth-Focused Assistant Manager: Lead Shifts

Quality Brand Group; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Quality Brand Group LLC, a Dunkin' franchisee, seeks an Assistant Manager to support the Store Manager in running daily operations. You will oversee shift leadership, guest experience, training, and adherence to brand standards while helping to control costs and manage staff performance.

The role offers a development pathway toward restaurant management with emphasis on teamwork, guest service, and operational excellence within a multi-store organization across several states.

Qualifications

• Must be able to fluently speak/read English.
• Restaurant, retail, or supervisory experience preferred.

Responsibilities

• Lead a positive team environment and ensure guest satisfaction.
• Supervise crew during shifts, provide feedback, and schedule work.
• Support training, hiring, and performance management under the Store Manager.
• Ensure compliance with safety, cleanliness, and brand standards.

Skills

Fluent English

Team leadership

Guest service

Job description

Quality Brand Group LLC, a Dunkin' franchisee, seeks an Assistant Manager to support the Store Manager in running daily operations. You will oversee shift leadership, guest experience, training, and adherence to brand standards while helping to control costs and manage staff performance.

The role offers a development pathway toward restaurant management with emphasis on teamwork, guest service, and operational excellence within a multi-store organization across several states.