Growth‑Focused Assistant Branch Manager

Horizon Credit Union; Spokane Valley (WA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Telemedicine

Life & Disability Insurance

401K with match

Paid Time Off

Birthday Holiday

Wellness Days

Volunteer Time

Bonus Eligibility

Job summary

Horizon Credit Union in Spokane Valley seeks an Assistant Branch Manager to lead retail staff, coach teams, and grow member relationships. The role emphasizes sales, service, and operational excellence, with a focus on regulatory compliance and community engagement.

The position guides member experience, develops talent, and coaches on lending and deposits while aligning with Horizon’s CORE values across daily branch operations.

Qualifications

• Associate degree in Business, Finance, or related field preferred.
• Minimum supervisory/leadership experience preferred.
• Demonstrated consumer lending skills required.

Responsibilities

• Lead branch staff through coaching and development.
• Drive member experience, growth, and service quality.
• Monitor branch performance metrics and escalate issues.
• Ensure compliance with policies, procedures, and security protocols.
• Oversee branch operations and scheduling to meet workload demands.

Skills

Leadership

Coaching

Sales

Customer service

Regulatory knowledge

Team leadership

Education

Associate degree in Business/Finance

Tools

Core banking systems

Consumer lending platforms

MS Office

Job description

Horizon Credit Union in Spokane Valley seeks an Assistant Branch Manager to lead retail staff, coach teams, and grow member relationships. The role emphasizes sales, service, and operational excellence, with a focus on regulatory compliance and community engagement.

The position guides member experience, develops talent, and coaches on lending and deposits while aligning with Horizon’s CORE values across daily branch operations.