Growth-Focused Assistant Branch Manager

Courtesy Finance; Canton (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401K

Paid time off

Overtime pay

Incentives/bonus programs

Job summary

Courtesy Finance is seeking an Assistant Branch Manager to help customers access affordable financing, explain loan terms, and deliver friendly service. You will build relationships in the community and assist in resolving customer concerns.

Requirements include a High School diploma (or equivalent) and at least 1 year in customer service with comfort using word processing, spreadsheets, and email. The role emphasizes integrity, reliability, and team collaboration.

Qualifications

• Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity.
• Goal Oriented.
• Reliable attendance.
• Attention to detail.
• Basic math skills and a comfort with numbers.
• High School degree or equivalent. College coursework or degree a plus.
• At least 1 year of customer service experience.
• At least 1 year of experience in one or more of the following areas: Installment lending, vehicle financing or similar consumer lending field; Consumer debt collections; Retail/consumer facing business; Sales.

Responsibilities

• Building relationships with customers, local business and others in the local community.
• Completing loan applications and explaining loan contracts/terms.
• Delivering excellent customer service and working with customers to help find solutions to their problems.
• Working with customers to collect past due balances.

Skills

Customer service

Attention to detail

Reliability

Microsoft Word

Excel

Outlook

Learn new software

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Courtesy Finance is seeking an Assistant Branch Manager to help customers access affordable financing, explain loan terms, and deliver friendly service. You will build relationships in the community and assist in resolving customer concerns.

Requirements include a High School diploma (or equivalent) and at least 1 year in customer service with comfort using word processing, spreadsheets, and email. The role emphasizes integrity, reliability, and team collaboration.