Assistant Branch Manager - Customer Finance & Lending

Courtesy Finance; Austell (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Courtesy Finance is seeking an Assistant Branch Manager to help customers access affordable financing and fast service. You will own tasks and support branch success while working with the local community.

Responsibilities include developing relationships, processing loan applications, explaining terms, delivering great service, and assisting with past due balances. Strong communication and basic math skills are essential.

Qualifications

• High School degree or equivalent required; college coursework a plus.
• At least 1 year of customer service experience.
• Ability to learn and use basic software.
• Strong math skills and comfort with numbers.
• Reliable attendance and integrity.
• Willingness to work hard and follow regulations.
• Strong communication and problem-solving skills.
• Experience in lending or consumer finance is a plus.

Responsibilities

• Build relationships with customers and local community.
• Assist with loan applications and explain terms.
• Deliver excellent customer service and help find solutions.
• Assist in collecting past due balances.
• Take ownership of assigned tasks to help the branch succeed.

Skills

Customer service

Attention to detail

Basic math

Reliable attendance

Goal oriented

Willingness to work hard

Education

High School degree or equivalent

College coursework or degree a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Courtesy Finance is seeking an Assistant Branch Manager to help customers access affordable financing and fast service. You will own tasks and support branch success while working with the local community.

Responsibilities include developing relationships, processing loan applications, explaining terms, delivering great service, and assisting with past due balances. Strong communication and basic math skills are essential.