Growth-Focused Account Manager, SaaS (Onsite NYC)

TalentPluto, Inc.; New York (NY); Vor Ort; USD 110.000 - 160.000; Vollzeit

Zusammenfassung

TalentPluto, Inc. in New York, NY is seeking an Account Manager to own a book of startup and small-business customers for a payroll/back-office SaaS platform. You will drive retention, expansion, and ensure product outcomes align with customer goals, operating onsite five days a week.

You will lead data-driven executive reviews, coordinate with cross-functional teams, and shape the account management approach as the team scales. Strong startup mindset and NY relocation are expected.

Qualifikationen

• 2–3+ years in B2B new-business sales or account management.
• Proven track record managing a book of business with retention and expansion results.
• Experience running executive-level business reviews with data-driven recommendations.
• Ability to tie product usage to business outcomes.
• Excellent communication and interpersonal skills with stakeholders at all levels.
• Highly organized and able to prioritize across a large portfolio.
• Comfort with the pace of an early-stage startup and relocation to NY onsite.

Aufgaben

• Own a portfolio of startup and small-business accounts, balancing retention and expansion targets.
• Identify and close expansion opportunities across the product suite.
• Lead executive business reviews with data-driven recommendations.
• Anticipate customer needs and map product usage to business outcomes.
• Prioritize across a large portfolio while meeting quarterly targets.
• Collaborate with customer experience, activations and sales to ensure a coherent journey.
• Contribute to playbooks and processes as the team scales.

Kenntnisse

Account management

B2B sales

Retention

Expansion

Executive reviews

Data-driven

Stakeholder influence

Organization

Startup pace

Technical aptitude

Jobbeschreibung

TalentPluto, Inc. in New York, NY is seeking an Account Manager to own a book of startup and small-business customers for a payroll/back-office SaaS platform. You will drive retention, expansion, and ensure product outcomes align with customer goals, operating onsite five days a week.

You will lead data-driven executive reviews, coordinate with cross-functional teams, and shape the account management approach as the team scales. Strong startup mindset and NY relocation are expected.