Growth-Focused Account Manager

Rent-A-Center; Rolla (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Job summary

Rent-A-Center in Rolla, MO is hiring an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance through sales and service. The role includes deliveries and pickups, collections, and maintaining showroom standards while following RAC safety guidelines.

You will build strong customer relationships, handle routes and follow-ups, and contribute to growth in a fast-paced, customer-centric environment.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Time management

Education

High school diploma

Tools

Account management tools

Job description

Rent-A-Center in Rolla, MO is hiring an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance through sales and service. The role includes deliveries and pickups, collections, and maintaining showroom standards while following RAC safety guidelines.

You will build strong customer relationships, handle routes and follow-ups, and contribute to growth in a fast-paced, customer-centric environment.