Growth-Focused Account Manager

Link Creative; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Link Creative in Chicago, IL is seeking an experienced Account Manager to oversee day-to-day client operations and support retention and satisfaction. You will work closely with the Head of Accounting and CEO, coordinating strategy calls, reporting, and cross-team collaboration to ensure high-quality deliverables.

The role emphasizes organization, proactive leadership, and the ability to manage multiple client programs in a fast-paced agency setting.

Qualifications

• 2–4 years of account management or client services experience.
• Personable and comfortable leading client conversations.
• Excellent written and verbal communication.

Responsibilities

• Oversee and guide all junior account management tasks.
• Execute strategy calls in a client-facing setting.
• Generate and distribute efficiency and performance reporting to clients.
• Quality check brand standards across client sectors.
• Manage and track client scopes, deliverables, and timelines.
• Lead and manage regular client strategy calls and meetings.
• Collaborate with internal teams to meet client goals.

Skills

Written communication

Verbal communication

Organizational skills

Attention to detail

Tools

Monday.com

Asana

Trello

Job description

Link Creative in Chicago, IL is seeking an experienced Account Manager to oversee day-to-day client operations and support retention and satisfaction. You will work closely with the Head of Accounting and CEO, coordinating strategy calls, reporting, and cross-team collaboration to ensure high-quality deliverables.

The role emphasizes organization, proactive leadership, and the ability to manage multiple client programs in a fast-paced agency setting.