Account Manager

Budget Van Lines Inc; Illinois; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health & Dental benefits

Paid vacation & sick days

Unlimited career growth

Job summary

Budget Van Lines Inc. in Chicago seeks an Account Manager to handle post-sale activities from our Chicago office. You will build rapport with customers, manage workload, and prioritize tasks in a fast-paced startup environment.

The ideal candidate is self-motivated, a problem solver, professional, and capable of maintaining relationships while identifying up-sell opportunities and coordinating onboarding calls.

Qualifications

• Excellent communication and follow-up skills.
• Experience as main point of contact for many accounts.
• Client/customer focus.
• Organizational skills.
• Presentation skills.
• Problem solving.
• Technical capacity.
• Results driven.

Responsibilities

• Maintain an excellent relationship with our customers
• Quick to respond to questions, issues and resolve problems
• Deescalate any issues or situations with customers that result in mutual satisfaction for both the company and the customer
• Conduct welcome and onboarding calls
• Recommends up-sell opportunities based on business and customer needs
• Contact current customers to explain new product features
• Perform in a manner that will prevent errors and omissions
• Maintain computer files and follow-up action
• Provide support and assistance to department supervisor as needed

Skills

Communication

Account management

Client focus

Organizational skills

Presentation skills

Problem solving

Technical capacity

Results driven

Job description

Job Description

The Account Manager will be doing post sale work from our Chicago office. The ideal candidate is a highly self-motivated, problem solver, professional, able to work independently, and capable of managing their workload and prioritizing tasks in a fast-paced startup environment. Additionally, this individual must be awesome at building rapport and cultivating relationships. This is an excellent opportunity to join a growing company.

Responsibilities for the Account Manager:

• Maintain an excellent relationship with our customers


• Quick to respond to questions, issues and and resolve problems


• Deescalate any issues or situations with customers that result in mutual satisfaction for both the company and the customer


• Conduct welcome and on-boarding calls


• Recommends up-sell opportunities based on business and customer needs


• Contact current customers to explain new product features


• Perform in a manner that will prevent errors and omissions


• Maintain computer files and follow-up action


• Provide support and assistance to department supervisor as needed

Technical Skills for the Account Manager:

• Excellent communication and followup skills


• Experience being the main point of contact for many accounts


• Client/customer focus


• Organizational skills


• Presentation skills


• Problem solving


• Technical capacity


• Results driven

Benefits:

• Health, Dental benefits


• Paid Vacation, sick days


• No limits on career growth

Salary: DOE