Strategic Account Manager - Growth & Client Success

DAC Group / Chicago Inc.; Chicago (IL); On-site; USD 84,000 - 95,000; Full time

Benefits offered by this job

Competitive Benefits

Generous PTO

Parental Leave

Retirement Saving Plans

Tuition Assistance

Wellness initiatives

Job summary

DAC Group / Chicago Inc. is seeking an Account Manager to oversee multiple client accounts and drive outcomes across full-funnel media, SEO/GEO, and CRM initiatives.

You will maintain strong client relationships, coordinate with internal teams, and deliver strategic plans to grow accounts. You will partner with delivery teams to meet timelines and budgets, develop annual account plans, and provide regular progress updates.

Qualifications

• 4–6 years of experience in a digital marketing agency or similar client-facing role.
• Strong understanding of paid search, social, display, local, etc., and performance marketing best practices.
• Experience leading day-to-day program execution with cross-functional teams.
• Excellent communication, presentation, and relationship-building skills.
• Comfort with scope and budget discussions and negotiations.

Responsibilities

• Act as the daily contact for assigned clients and manage communications.
• Understand client goals and proactively identify opportunities.
• Collaborate with internal teams to ensure client needs are met on time, on brief, and on budget.
• Develop annual account plans to meet revenue growth and profit targets.
• Lead day-to-day delivery of large full-funnel programs across deliverables.
• Track KPIs and provide regular status updates to clients and stakeholders.
• Prepare and present weekly, monthly and quarterly business reviews (QBRs).

Skills

Client relationship management

Digital marketing

Cross-functional teamwork

Project management

Communication skills

Data analysis

Budget discussions

Tools

MS Office

Job description

DAC Group / Chicago Inc. is seeking an Account Manager to oversee multiple client accounts and drive outcomes across full-funnel media, SEO/GEO, and CRM initiatives.

You will maintain strong client relationships, coordinate with internal teams, and deliver strategic plans to grow accounts. You will partner with delivery teams to meet timelines and budgets, develop annual account plans, and provide regular progress updates.