Growth-Driven Scheduler & Client Relations Specialist

Burgess Inspections, Inc.; Richmond (VA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, and VIsn

Retirement Plan with Company Contribu

Group Life Insurance

Paid Time Off (PTO)

Job summary

Burgess Inspections, Inc. is seeking a growth-focused Scheduler & Customer Service Representative to join our team in Richmond, VA.

This full-time role blends relationship-based sales and client support with scheduling and administrative duties, helping homeowners and real estate partners feel supported from start to finish. The ideal candidate is highly organized, confident on the phone, and aligned with our values: Positivity, Adaptability, the Golden Rule, and Enjoying Serving Others.

Qualifications

• Excellent phone and communication skills, with a customer-first approach.

Responsibilities

• Build and maintain relationships with clients, Realtors, and partners through calls, emails, and follow-ups.
• Assist with lead generation and networking to support business growth.
• Schedule home inspections accurately and communicate clearly with clients and inspectors.
• Respond promptly to client inquiries to deliver an outstanding customer experience.
• Provide administrative and data entry support to keep operations running smoothly.
• Collaborate with the marketing team to help strengthen relationships and generate new opportunities.

Skills

Phone skills

Communication

Sales experience

Scheduling

Customer service

Microsoft Office

CRM experience

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

CRM tools

Job description

Burgess Inspections, Inc. is seeking a growth-focused Scheduler & Customer Service Representative to join our team in Richmond, VA.

This full-time role blends relationship-based sales and client support with scheduling and administrative duties, helping homeowners and real estate partners feel supported from start to finish. The ideal candidate is highly organized, confident on the phone, and aligned with our values: Positivity, Adaptability, the Golden Rule, and Enjoying Serving Others.