Growth-Driven Sales Support Specialist

GME Supply; Columbia Township (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance with

Company HSA Contributions

Free Employee Assistance Program

Generous PTO & holidays

Volunteer PTO

Retirement options

Job summary

GME Supply is seeking a customer-focused team member to support enterprise customers through our safety equipment platform. You will process orders, communicate with clients, and identify opportunities for growth while collaborating with cross-functional teams to deliver exceptional service.

Ideal candidates will have strong communication, organizational skills, and experience in sales support or customer service, with proficiency in software and computers.

Qualifications

• Evidence-based communication with clients and internal teams.
• Ability to troubleshoot and resolve customer issues proactively.
• Comfort with learning and becoming expert in product offerings and services.
• Collaborative work with cross-functional teams to enhance client experience.

Responsibilities

• Assist customers through the platform with order processing and inquiries.
• Maintain regular, effective communication to meet client needs.
• Become knowledgeable about GME Supply product offerings to provide informed assistance.
• Collaborate with cross-functional teams to deliver exceptional client experiences.
• Provide feedback to Senior Account Managers for continuous improvement.
• Undertake additional duties to uphold service commitments.
• Demonstrate strong communication and interpersonal skills.
• Be detail-oriented with excellent organizational abilities.
• Thrive in a fast-paced, dynamic environment.
• Apply proactive problem-solving and creativity.
• Support sales efforts and customer service activities.

Skills

Communication

Interpersonal skills

Organizational skills

Problem solving

Sales support experience

Tools

Software proficiency

Job description

GME Supply is seeking a customer-focused team member to support enterprise customers through our safety equipment platform. You will process orders, communicate with clients, and identify opportunities for growth while collaborating with cross-functional teams to deliver exceptional service.

Ideal candidates will have strong communication, organizational skills, and experience in sales support or customer service, with proficiency in software and computers.