Growth-Focused Sales Support Specialist

GME Supply; Georgia; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

EAP (Employee Assistance Program)

Paid time off & holidays

Volunteer PTO

Retirement options

Job summary

GME Supply is seeking a Sales Support Specialist to assist customers through our platform, process orders, and manage safety program initiatives. You will troubleshoot issues, communicate with clients, and collaborate with cross-functional teams to improve service.

Prior experience in sales support or customer service is preferred, with strong software competency expected. This role emphasizes proactive problem-solving, strong communication skills, and a detail-oriented, organized approach to

Qualifications

• Experience in sales support or customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Proactive problem-solving skills and creative thinking.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Organizational skills

Proactive problem-solving

Creativity

Sales support experience

Customer service experience

Job description

GME Supply is seeking a Sales Support Specialist to assist customers through our platform, process orders, and manage safety program initiatives. You will troubleshoot issues, communicate with clients, and collaborate with cross-functional teams to improve service.

Prior experience in sales support or customer service is preferred, with strong software competency expected. This role emphasizes proactive problem-solving, strong communication skills, and a detail-oriented, organized approach to