Growth‑Driven Sales Leader

Carter's Inc.; Rochester Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

30% brand discount

Mental health benefits

Referral bonuses

Tuition-free GED or ESL advancement

Job summary

Carter's Inc. is seeking responsive retail team members in Michigan to help families choose products from preemie to size 14. You will greet customers warmly, explain product features, and keep a consistent customer-focus on the sales floor.

Join us to foster a safe, inclusive environment while coaching peers, handling Leader on Duty duties, and driving store results through excellent service. Availability for varied shifts is required.

Qualifications

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• A high school diploma or GED.

Responsibilities

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Skills

Customer service

Communication

Multitasking

Proficient computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's Inc. is seeking responsive retail team members in Michigan to help families choose products from preemie to size 14. You will greet customers warmly, explain product features, and keep a consistent customer-focus on the sales floor.

Join us to foster a safe, inclusive environment while coaching peers, handling Leader on Duty duties, and driving store results through excellent service. Availability for varied shifts is required.