Growth-Driven Receptionist | Flexible Schedule + Benefits

Rachel Machin - State Farm Agent; Lakeland (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Rachel Machin - State Farm Agent is seeking a Receptionist to join our Lakeland, FL office. You will greet clients, manage calls, schedule appointments, and help keep the office running smoothly with a friendly, organized approach.

We value strong communication, multitasking, and the ability to discuss insurance options when appropriate. This role offers training, development, and opportunities for advancement in a supportive, team-driven environment.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

Bilingual

Tools

MS Office

CRM systems

Job description

Rachel Machin - State Farm Agent is seeking a Receptionist to join our Lakeland, FL office. You will greet clients, manage calls, schedule appointments, and help keep the office running smoothly with a friendly, organized approach.

We value strong communication, multitasking, and the ability to discuss insurance options when appropriate. This role offers training, development, and opportunities for advancement in a supportive, team-driven environment.