Growth-Driven Front Desk Specialist (Insurance)

State Farm; Kent (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Joe Hartman in Kent, OH is seeking a Receptionist - State Farm Agent Team Member to join our team. The ideal candidate is highly organized, service‑oriented, and eager to learn the insurance business while providing outstanding customer support.

You will greet customers, schedule appointments, maintain records, and assist with inquiries. The role offers a friendly environment, growth opportunities, and no evenings or weekends, with training from an experienced team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Job description

State Farm Agent Joe Hartman in Kent, OH is seeking a Receptionist - State Farm Agent Team Member to join our team. The ideal candidate is highly organized, service‑oriented, and eager to learn the insurance business while providing outstanding customer support.

You will greet customers, schedule appointments, maintain records, and assist with inquiries. The role offers a friendly environment, growth opportunities, and no evenings or weekends, with training from an experienced team.