Growth-Driven Field Operations Leader — Jacksonville

Entrusted; Jacksonville (FL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

401(k)

Health/dental/vision

PTO

Paid holidays

Paid parental leave

SmartDollar program

Gym reimbursement

Job summary

Entrusted in Jacksonville, FL is seeking an Operations Manager to lead and strengthen the mitigation operation at our Jacksonville branch. You’ll refine processes, develop a high-performing field team, and drive profitability, making sure every job is completed efficiently, safely, and as promised to our clients.

This role is a great fit for an emerging leader ready to help an established branch reach its next stage of growth.

Qualifications

• 2+ years of supervisory or management experience preferred in field services or operations.
• Coachable and eager to grow as a leader.
• Delivers clear direction, delegates effectively, and stays accountable.
• Passion for developing people and building high-performing teams.
• Makes timely decisions and drives results with urgency.
• Customer-focused with clear communication to clients and partners.

Responsibilities

• Strengthen and execute mitigation processes consistent with Entrusted’s standards.
• Oversee daily mitigation operations to ensure efficiency, quality, and profitability.
• Monitor job performance, timelines, and costs to meet revenue and gross profit goals.
• Identify and implement process improvements as the branch scales.
• Direct, coach, and develop field team members and support hiring.
• Build an engaged, accountable team culture aligned with Entrusted’s core values.
• Ensure consistent satisfaction among clients, partners, and internal stakeholders.
• Collaborate closely with Marketing, Sales and Operations leadership.
• Other duties may be assigned.

Skills

Leadership

Communication

Accountability

Team development

Decision making

Job description

Entrusted in Jacksonville, FL is seeking an Operations Manager to lead and strengthen the mitigation operation at our Jacksonville branch. You’ll refine processes, develop a high-performing field team, and drive profitability, making sure every job is completed efficiently, safely, and as promised to our clients.

This role is a great fit for an emerging leader ready to help an established branch reach its next stage of growth.