Growth-Driven Club Manager: Elevate Member Experience

EPIC Fitness Group dba Planet Fitness; Troy (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Medical, Dental and Vision insurance

401(k) with employer match

Profit sharing program

FREE Black Card Membership

Paid time off for tenure

Employee Referral Program

Sparkling clean work environment

Job summary

Planet Fitness in Troy, MI is seeking a General Manager to lead the club operations and create a welcoming, judgment-free environment for members. You will oversee staff, ensure top-notch member services, and drive profitability while maintaining a safe, clean facility.

As the leader, you will interview, hire, train, and schedule staff, manage promotions, and uphold Planet Fitness policies to deliver exceptional customer service and a positive club culture.

Responsibilities

• The General Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork, and operational excellence.
• The General Manager always ensures excellence in Member Services by creating a welcoming environment.
• Interview, hire, and train new staff.
• Ensures proper staffing and coverage in the club based on business needs.
• Conducts all evaluations and performance reviews for all staff in the club.
• Maintains a clean, organized, and orderly club.
• Ensures club profitability and financial success.
• Ensures the safety and protection of the employees and members in the club and the entire club property.
• Handle timecard administration and properly follow all Planet Fitness policies and guidelines as they pertain to employee pay.
• Train staff on and execute local and national promotions.

Job description

Planet Fitness in Troy, MI is seeking a General Manager to lead the club operations and create a welcoming, judgment-free environment for members. You will oversee staff, ensure top-notch member services, and drive profitability while maintaining a safe, clean facility.

As the leader, you will interview, hire, train, and schedule staff, manage promotions, and uphold Planet Fitness policies to deliver exceptional customer service and a positive club culture.