Gym Operations Lead — Member Experience & Team Growth

Paycom; West Bloomfield Charter Township (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Great growth opportunities

Training program

Set Schedule

Employee Referral Bonus

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Profit sharing

Black Card membership

Paid time off

Night shift premium

Clean work environment

Job summary

Planet Fitness in West Bloomfield, MI, is hiring an Assistant Manager. You will deliver superior member service, uphold the judgement-free experience, and lead a team to drive operational excellence.

Join a dynamic Planet Fitness club with a 10-hour-friendly schedule, room to grow, and a focus on guest satisfaction. This role supports a full-time shift and development opportunities within a vibrant health community.

Qualifications

• At least one year of management experience required; fitness, retail or hospitality experience preferred.
• Associate's degree in Exercise Science, Business, or Kinesiology, or equivalent experience.
• Must be 18 years of age or older.
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone.

Responsibilities

• In partnership with the General Manager, oversee the Club's operation to ensure customer service excellence.
• Manage all aspects of the Club's operation in the absence of the General Manager.
• Assist with recruitment, hiring and training to ensure full staffing.
• Ensure a welcoming environment and respond to member inquiries.
• Follow company standards to support financial best interests of the Club.

Skills

Management experience

Education

Associate degree in Exercise Science, Business, or Kinesiology

Job description

Planet Fitness in West Bloomfield, MI, is hiring an Assistant Manager. You will deliver superior member service, uphold the judgement-free experience, and lead a team to drive operational excellence.

Join a dynamic Planet Fitness club with a 10-hour-friendly schedule, room to grow, and a focus on guest satisfaction. This role supports a full-time shift and development opportunities within a vibrant health community.