Growth Adoption Manager

Pilotbase; Oregon; Hybrid; USD 95,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Equity Plan

Flexible Time Off

Company-wide holidays

Wellness days

Professional Development Stipend

Home Office Stipend

Job summary

Pilotbase is seeking a Growth Adoption Manager to drive adoption and expansion across flight schools, shaping revenue strategies and monetization opportunities. You will work with Sales, Product, Marketing, and Customer Success to build scalable playbooks and ensure strong onboarding and engagement.

You will lead cross-functional initiatives, define monetization models (B2B, B2B2P, direct-to-pilot), and expand within existing customers to drive revenue growth and customer success metrics.

Qualifications

• Experience in SaaS, marketplace, or platform-based business models.
• Exposure to pricing, packaging, or monetization strategy.
• Proven ability to work cross-functionally across Sales, Product, Marketing, and Customer Success.
• Strong analytical and strategic thinking, with the ability to translate insight into execution.

Responsibilities

• Lead adoption of Pilotbase across flight school customers.
• Define how schools introduce and operationalize Pilotbase within training programs.
• Partner with Customer Success to ensure onboarding, engagement, and retention.

Skills

SaaS/Marketplace / Platform models

Cross-functional collaboration

Analytical thinking

Strategic thinking

Job description

Flight Schedule Pro powers the world's flight training ecosystem, supporting over 1,400 flight schools and tens of thousands of pilots each year. We are now building Pilotbase, a connected system that brings together flight schools, pilots, and industry partners into a single, data-driven network. This next phase of growth is focused on expanding within our existing customer base, reaching pilots directly, and creating new revenue streams across the ecosystem.

Role Overview and Responsibilities

We are hiring a Growth Adoption Manager to drive how Pilotbase is introduced, adopted, and expanded across our flight school customer base—and how that adoption translates into long-term revenue. This role sits at the intersection of product, revenue, and customer strategy. You will define how we grow through our customers to reach pilots, shape early monetization models, and build repeatable adoption and expansion playbooks.

Drive Pilotbase Adoption

• Lead adoption of Pilotbase across flight school customers
• Define how schools introduce and operationalize Pilotbase within training programs
• Partner with Customer Success to ensure strong onboarding, engagement, and retention

Develop Monetization Strategy

• Contribute to pricing and packaging strategy across multiple models (B2B, B2B2P, and direct-to-pilot)
• Test and validate pilot subscription and usage-based revenue opportunities
• Build the foundation for scalable monetization tied to adoption and engagement

Expand Within Existing Customers

• Identify and execute expansion opportunities tied to Pilotbase adoption
• Support Sales in positioning Pilotbase within new logo and upsell motions
• Develop repeatable playbooks for integrating Pilotbase into multi-product deployments

Lead Cross-Functional Execution

• Partner with Sales, Customer Success, Product, and Marketing to align on adoption and growth strategy
• Translate customer and pilot behavior into actionable insights for product and GTM teams
• Ensure alignment between pilot engagement and flight school value

Connect Adoption to Revenue Outcomes

• Define how adoption and usage drive retention, expansion, and new revenue streams
• Establish early frameworks linking engagement to monetization
• Help shape the long-term growth model for Pilotbase

What Success Looks Like

• Strong Pilotbase adoption across the flight school customer base
• Clear, validated pricing and packaging direction
• Repeatable adoption and expansion playbooks
• Measurable connection between pilot engagement and revenue outcomes
• Early traction in pilot subscription or usage-based monetization

Qualifications

Required

• Experience in SaaS, marketplace, or platform-based business models
• Exposure to pricing, packaging, or monetization strategy
• Proven ability to work cross-functionally across Sales, Product, Marketing, and Customer Success
• Strong analytical and strategic thinking, with the ability to translate insight into execution

Preferred

• Experience in product-led or hybrid go-to-market models
• Background in growth, expansion, or revenue strategy roles
• Experience in multi-sided platforms or subscription-based businesses

How You Work

• Operate comfortably in ambiguity and build from first principles
• Balance strategic thinking with hands-on execution
• Focus on measurable outcomes over activity
• Communicate clearly across technical and commercial stakeholders

Benefits

• Full benefits package (Medical, Dental, Vision, Short-Term Disability, Life Insurance, 401(k) plan)
• Equity Appreciation Plan
• Flexible Time Off policy
• Seven (7) company-wide paid holidays + two (2) floating holidays
• Two (2) wellness days
• Employee Assistance Program
• Professional Development Stipend
• Home Office Stipend

Compensation

The base salary range for this role starts at $105,000 and the position is eligible for variable compensation. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above salary range represents the Company's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Travel Requirements

• Occasional business travel may be required, up to 10%.

Deadline for Applications

• The company will accept ongoing applications until the role is filled. There is no deadline to apply for this position.

Pilotbase is an equal opportunity employer and encourages all qualified individuals to apply. We value a diverse and inclusive work environment and look for passionate people who are ready to do great things. If there is a required or preferred location for an open role, it will be listed in the job description. All applicants for employment must be legally authorized to work in the United States. Pilotbase does not provide work visa sponsorship at this time. Pilotbase welcomes all direct applicants, but does not utilize recruiting services from external agencies.