Growth Adoption Manager

Pilotbase; Overland Park (KS); Hybrid; USD 95,000 - 116,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-Term Disability

Life Insurance

401(k) plan

Equity Appreciation Plan

Flexible Time Off

Job summary

Pilotbase is hiring a Growth Adoption Manager to drive adoption across flight schools, shape monetization models, and expand within existing customers. You will work at the intersection of product, revenue, and customer strategy to define scalable adoption and revenue playbooks.

You will partner with Sales, Customer Success, Product, and Marketing to translate pilot and school behavior into actionable insights, ensuring alignment with value delivery for flight schools.

Qualifications

• Experience in SaaS, marketplace, or platform-based business models.
• Exposure to pricing, packaging, or monetization strategy.
• Proven ability to work cross-functionally across Sales, Product, Marketing, and Customer Success.
• Strong analytical and strategic thinking with execution focus.

Responsibilities

• Lead adoption of Pilotbase across flight school customers.
• Define onboarding, engagement, and retention with schools.
• Partner with Sales, CS, Product, and Marketing to align on growth.
• Develop monetization strategies and testing of revenue opportunities.
• Create repeatable playbooks for expansion in multi-product deployments.
• Translate customer behavior into product insights.

Skills

SaaS/Marketplace experience

Cross-functional collaboration

Analytical thinking

Strategic thinking

Job description

Flight Schedule Pro powers the world’s flight training ecosystem, supporting over 1,400 flight schools and tens of thousands of pilots each year.

We are now building Pilotbase, a connected system that brings together flight schools, pilots, and industry partners into a single, data-driven network. This next phase of growth is focused on expanding within our existing customer base, reaching pilots directly, and creating new revenue streams across the ecosystem.

Role Overview and Responsibilities:

We are hiring a Growth Adoption Manager to drive how Pilotbase is introduced, adopted, and expanded across our flight school customer base—and how that adoption translates into long‑term revenue.

This role sits at the intersection of product, revenue, and customer strategy. You will define how we grow through our customers to reach pilots, shape early monetization models, and build repeatable adoption and expansion playbooks.

• Lead adoption of Pilotbase across flight school customers
• Define how schools introduce and operationalize Pilotbase within training programs
• Partner with Customer Success to ensure strong onboarding, engagement, and retention

Develop Monetization Strategy

• Contribute to pricing and packaging strategy across multiple models (B2B, B2B2P, and direct‑to‑pilot)
• Test and validate pilot subscription and usage‑based revenue opportunities
• Build the foundation for scalable monetization tied to adoption and engagement

Expand Within Existing Customers

• Identify and execute expansion opportunities tied to Pilotbase adoption
• Support Sales in positioning Pilotbase within new logo and upsell motions
• Develop repeatable playbooks for integrating Pilotbase into multi‑product deployments

Lead Cross‑Functional Execution

• Partner with Sales, Customer Success, Product, and Marketing to align on adoption and growth strategy
• Translate customer and pilot behavior into actionable insights for product and GTM teams
• Ensure alignment between pilot engagement and flight school value

Connect Adoption to Revenue Outcomes

• Define how adoption and usage drive retention, expansion, and new revenue streams
• Establish early frameworks linking engagement to monetization
• Help shape the long‑term growth model for Pilotbase

What Success Looks Like

• Strong Pilotbase adoption across the flight school customer base
• Clear, validated pricing and packaging direction
• Repeatable adoption and expansion playbooks
• Measurable connection between pilot engagement and revenue outcomes
• Early traction in pilot subscription or usage‑based monetization

Qualifications:

Required

• Experience in SaaS, marketplace, or platform‑based business models
• Exposure to pricing, packaging, or monetization strategy
• Proven ability to work cross‑functionally across Sales, Product, Marketing, and Customer Success
• Strong analytical and strategic thinking, with the ability to translate insight into execution

Preferred

• Experience in product‑led or hybrid go‑to‑market models
• Background in growth, expansion, or revenue strategy roles
• Experience in multi‑sided platforms or subscription‑based businesses

How You Work:

• Operate comfortably in ambiguity and build from first principles
• Balance strategic thinking with hands‑on execution
• Focus on measurable outcomes over activity
• Communicate clearly across technical and commercial stakeholders
• Full benefits package (Medical, Dental, Vision, Short‑Term Disability, Life Insurance, 401(k) plan)
• Equity Appreciation Plan
• Flexible Time Off policy
• Seven (7) company‑wide paid holidays + two (2) floating holidays
• Two (2) wellness days
• Employee Assistance Program
• Professional Development Stipend
• Home Office Stipend

Compensation:

The base salary range for this role starts at $105,000 and the position is eligible for variable compensation. The final agreed‑upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above salary range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Travel Requirements:

• Occasional business travel may be required, up to 10%.

Deadline for Applications:

• The company will accept ongoing applications until the role is filled. There is no deadline to apply for this position.

Pilotbase is an equal opportunity employer and encourages all qualified individuals to apply. If you’re excited about this role, we’d love a chance to review your resume. We value a diverse and inclusive work environment and look for passionate people who are ready to do great things. If there is a required or preferred location for an open role, it will be listed in the job description. All applicants for employment must be legally authorized to work in the United States. Pilotbase does not provide work visa sponsorship at this time.

This employer participates in the Electronic Employment Verification Program. Please visit https://www.e-verify.gov/about-e-verify for more information.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Pilotbase’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.