Group Travel Coordinator

Elite Escapes; Fresno (CA); Remote; USD 48,000 - 72,000; Full time

Job summary

Elite Escapes is seeking a Remote Group Travel Coordinator to turn group ideas into confirmed itineraries. You will blend destination knowledge, logistics, and a consultative sales approach to match teams, companies, families, and friends with the right destinations, accommodations, activities, and travel experiences.

You'll connect with group leaders, tailor quotes, explain policies, coordinate room blocks and payments, and nurture post-booking relationships for repeat business.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple group quotes, rooming lists, contracts and timelines.
• Comfort with technology, online booking platforms, CRM systems, and AI tools.

Responsibilities

• Connect with group leaders to understand trip goals, group size, budget, dates and preferences.
• Recommend destinations, hotels, room blocks, and activities that fit the group purpose and budget.
• Convert inquiries into confirmed trips via email, chat and phone with a client-first approach.
• Explain deposit structures, cancellation policies, rooming lists and travel requirements clearly.
• Coordinate group logistics: room allocations, contracts, deposits, final payments, and pre-trip communications.
• Handle changes and questions quickly to support group leaders and participants.
• Share insights on destinations, group-friendly venues, team activities and seasonal opportunities.
• Build post-booking relationships that encourage repeat trips, referrals and partnerships.
• Grow into specialties like sports travel, corporate meetings and luxury group getaways.

Skills

Communication skills

Organization

Tech-savvy

CRM systems

Tools

CRM systems

Online booking platforms

AI tools

Job description

As a Remote Group Travel Coordinator (Sales-Focused), you'll help groups turn we should all go somewhere together into a confirmed trip that everyone is excited about. You'll combine destination knowledge, group logistics, and a consultative sales approach to match teams, companies, families, and friend groups with the right destination, accommodations, activities, and travel experience—whether it's a sports team tournament, corporate retreat, incentive trip, family reunion, milestone celebration, or friends' getaway.

• RequirementsConnect with group leaders to understand trip goals, group size, budget, preferred dates, destination ideas, and must-have experiences.
• Recommend destinations, hotels or resorts, room blocks, transportation options, meeting spaces, team-building activities, and group excursions that fit the group's purpose and budget.
• Turn group inquiries into confirmed trips through email, chat, and phone with energy, accuracy, and a client-first approach.
• Explain group travel details clearly, including deposit structures, payment schedules, cancellation policies, rooming lists, name changes, and travel requirements.
• Coordinate group logistics: room allocations, special requests, group rates, contracts, deposits, final payments, and pre-trip communication.
• Handle changes, questions, and concerns quickly and professionally so group leaders and participants feel supported from first quote through return home.
• Share valuable insights on destinations, group-friendly resorts, team activities, corporate meeting facilities, family experiences, and seasonal opportunities.
• Build post-booking relationships that encourage repeat group trips, referrals, testimonials, and long-term partnerships.
• Nice to haveInterest in group travel, sports travel, corporate meetings and incentives, family reunions, or destination celebrations.
• Travel-industry, sales, hospitality, event planning, customer-service, or booking experience is preferred—but not required. Zero experience is welcome.
• Excellent written and verbal communication skills, with the confidence to guide group leaders toward decisions.
• Strong organization skills and comfort managing multiple group quotes, rooming lists, contracts, follow-ups, and client details.
• Comfort with technology, online booking platforms, CRM systems, and AI tools—we will train you on the rest.
• A genuine passion for bringing people together through travel and creating memorable shared experiences.
• You getFully remote work, part time or full time
• Comprehensive onboarding and training on group travel, supplier platforms, negotiation and sales conversations, and travel planning.
• A collaborative, supportive team atmosphere with colleagues who want to see you succeed.
• The opportunity to grow into specialties such as sports team travel, corporate meetings and incentives, family reunions, milestone celebrations, or luxury group getaways.
• Clear paths toward leadership and higher earning potential.

Group travel has many moving parts—but if you enjoy coordinating room blocks, planning team activities, designing corporate retreats, and bringing families and friends together in amazing destinations, you will thrive here. Your work will transform group ideas into confirmed itineraries and shared travel memories that last long after the trip ends.