Group Sales & Reservations Specialist

Socket.dev; Pinecrest (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Dodge Ridge in Pinecrest, CA is looking for a Group Sales Coordinator & Reservation Specialist who can lead group sales, match guest needs with products, and coordinate with guest services and front desk to deliver a seamless mountain experience. The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment, including weekends and holidays.

You will handle group visits, invoicing with accounting, and provide timely information to

Qualifications

• Supervisory experience and ability to lead a team.
• Strong customer service focus with guest-first mindset.
• Excellent written and verbal communication skills.
• Highly organized with attention to detail and deadlines.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Coordinate and schedule group visits and reservations.
• Serve as liaison between groups, resort operations and front desk.
• Provide weekly forecasts and updates to department managers.
• Process group sales products and information for leaders.
• Balance cash drawers and handle invoices with accounting.
• Support Guest Services and Front Desk staff to meet goals.

Skills

Supervisory skills

Customer service

Communication skills

Organization

Team collaboration

multitasking

Tools

Microsoft Office

Google Forms

Job description

Dodge Ridge in Pinecrest, CA is looking for a Group Sales Coordinator & Reservation Specialist who can lead group sales, match guest needs with products, and coordinate with guest services and front desk to deliver a seamless mountain experience. The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment, including weekends and holidays.

You will handle group visits, invoicing with accounting, and provide timely information to