Group Sales Manager - Hospitality & Events Growth

Hyatt Centric Congress Avenue Austin; Austin (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement match

Paid holidays & PTO

Employee Assistance Program

Job summary

Hyatt Centric Congress Avenue Austin is seeking an experienced Group Sales Manager to join our sales team. This hunter-oriented role focuses on driving group room night and revenue through prospecting, account development, and closing new business while maximizing catering and event revenue.

The ideal candidate will be competitive, organized, and capable of building new business from scratch while growing existing accounts to their full potential.

Qualifications

• Minimum of two (2) years of hotel group sales experience.
• Excellent written and verbal communication, negotiation, and presentation skills.
• Proven track record of achieving group room night and revenue goals.
• Ability to manage multiple accounts and deadlines in a fast-paced environment.

Responsibilities

• Solicit, qualify, negotiate, and close group business to meet and exceed assigned room night and revenue goals.
• Own a consistent weekly prospecting rhythm, outbound calls, targeted campaigns, in-person appointments, site tours, and client entertainment.
• Build and maintain a pipeline of new accounts through cold prospecting, industry networking, local business development, and account penetration of existing relationships.
• Maintain a book of key accounts, conducting regular touchpoints to retain and grow repeat business year over year.
• Represent the hotel at trade shows, industry events, client events, and local organizations as assigned.
• Prepare and present proposals, contracts, and pricing that reflect the hotel’s revenue strategy and the value of the asset.
• Negotiate rates, concessions, attrition, and cancellation terms in partnership with the Director of Sales and Revenue Management.
• Manage a clean, complete turnover of booked business to operations, ensuring all client expectations are documented and communicated.
• Maximize food and beverage, meeting space, and ancillary revenue attached to group bookings.
• Participate in weekly BEO and resume meetings and serve as the client’s advocate through execution.
• Where applicable, solicit and book local catering and social business that fits the hotel’s event spaces.
• Monitor market conditions, citywide and city-driver calendars, competitive set activity, and account trends to identify opportunity and displacement risk.
• Contribute to accurate group rooms and catering revenue forecasting, and support decisions on space release and block management.
• Maintain accurate, timely account, booking, and activity records in the hotel’s sales and catering system and related platforms (e.g., Envision, Cvent, Meeting Broker, LinkedIn Sales Navigator, prospecting databases).
• Partner closely with Revenue Management, Front Office, Food & Beverage, and the regional sales team to align on strategy and deliver a seamless guest experience.

Skills

Prospecting discipline

Communication

Negotiation

Presentation skills

Tools

Microsoft Office

Job description

Hyatt Centric Congress Avenue Austin is seeking an experienced Group Sales Manager to join our sales team. This hunter-oriented role focuses on driving group room night and revenue through prospecting, account development, and closing new business while maximizing catering and event revenue.

The ideal candidate will be competitive, organized, and capable of building new business from scratch while growing existing accounts to their full potential.