Group Sales Manager

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Hyatt Hotels Corporation in Orlando seeks a Group Sales Manager to drive the complete sales process for group guest rooms, meeting space, and hotel services in a full‑service hotel environment. You will solicit new business, manage key accounts, and negotiate contracts to meet revenue goals.

The role requires presenting to clients, traveling as needed, and collaborating with planning and operations teams to ensure guest satisfaction and program success.

Qualifications

• 3+ years of hotel group sales experience in a full-service hotel, resort, or convention hotel environment.
• Proven success generating group business and achieving revenue goals.
• Experience managing a national sales territory or large account base preferred.
• Strong presentation, negotiation, and relationship management skills.
• Ability to travel as needed.
• Proficiency with Microsoft Office and hotel sales systems.

Responsibilities

• Solicit and secure new group business with peak room needs of 10-100 rooms from corporate, association, nonprofit, and other group markets throughout the United States.
• Manage existing accounts and identify opportunities to expand business and increase revenue.
• Conduct sales calls, virtual presentations, trade shows, and site inspections.
• Prepare proposals, negotiate contracts, and close business that aligns with hotel revenue goals.
• Maintain accurate account activity, booking forecasts, and production reports in hotel sales systems.
• Partner with Event Planning and Operations teams to ensure successful program execution and guest satisfaction.
• Achieve monthly, quarterly, and annual sales goals for room nights and revenue production.

Skills

Group sales

Presentation skills

Negotiation

Relationship management

Independent work

Tools

Microsoft Office

Hotel sales systems

Job description

Summary

This position manages the complete sales process, including prospecting, account development, proposal preparation, site visits, contract negotiations, and account management. The Group Sales Manager will actively solicit new business while maintaining relationships with existing accounts to achieve annual revenue and production goals. The ideal candidate is a results-oriented sales professional with experience selling group guest rooms, meeting space, and hotel services within a full-service hotel environment. Success in this role requires strong prospecting skills, effective negotiation abilities, and a commitment to delivering exceptional customer service.

Key Responsibilities

• Solicit and secure new group business with peak room needs of 10-100 rooms from corporate, association, nonprofit, and other group markets throughout the United States.
• Manage existing accounts and identify opportunities to expand business and increase revenue.
• Conduct sales calls, virtual presentations, trade shows, and site inspections.
• Prepare proposals, negotiate contracts, and close business that aligns with hotel revenue goals.
• Maintain accurate account activity, booking forecasts, and production reports in hotel sales systems.
• Partner with Event Planning and Operations teams to ensure successful program execution and guest satisfaction.
• Achieve monthly, quarterly, and annual sales goals for room nights and revenue production.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• 3+ years of hotel group sales experience in a full-service hotel, resort, or convention hotel environment.
• Proven success generating group business and achieving revenue goals.
• Experience managing a national sales territory or large account base preferred.
• Strong presentation, negotiation, and relationship management skills.
• Ability to work independently while effectively managing multiple sales opportunities.
• Proficiency with Microsoft Office and hotel sales systems.
• Ability to travel as needed.