Group Sales Manager

Jobs2Web; Irvine (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Irvine Company is seeking a sales leader to oversee the California State Association market for Hotel Irvine. The role will drive large group bookings, manage existing accounts, and deliver exceptional guest services while pursuing profitability.

You will network with potential guests, coordinate with other departments, and adapt to non-traditional hours and travel as needed. Responsibilities include soliciting meetings, negotiating services, maintaining client relationships, and reporting

Qualifications

• 3-5 years of large group volume/convention hotel experience.
• Excellent communication and negotiation skills.
• Strong analytical and organizational skills.
• Ability to work non-traditional business hours and travel as needed.

Responsibilities

• Actively solicit business for meetings and events that require guest rooms with meeting space.
• Identify new ways to expand existing client base; source prospective leads and convert into bookings.
• Negotiate hotel services with guests to achieve maximum profitability while meeting the guests’ needs.
• Synergize with other departments to ensure quality to the guest and/or group satisfaction.
• Address and resolve challenges regarding bookings; inform Director of unusual circumstances.
• Maintain good relationship with new and existing clients in order to encourage repeat bookings.
• Analyze and report on sales and activities in relation to business plan.
• Attend and execute on requirements communicated in sales meetings.
• Respond properly in any hotel emergency or safety situation.
• Perform other duties or projects as assigned.

Skills

Group sales

Negotiation

Analytical skills

Organizational skills

Travel readiness

Education

Bachelor’s degree or equivalent

Job description

Select how often (in days) to receive an alert:

This position reports into the Director of Sales and Marketing and will oversee the California State Association market. Responsibilities to include: networking with potential guests to solicit business, manage existing accounts, and work to maintain a loyal customer base. Provide exceptional customer service while striving to achieve or exceed sales goals and ensure that sales activities/ bookings are focused to yield maximum profitability.

Event size: Any event requiring guest rooms with meeting space; quantity specifications may vary depending on hotel.

• Actively solicit business for meetings and events that require guest rooms with meeting space.
• Identify new ways to expand existing client base; source prospective leads and convert into bookings.
• Negotiate hotel services with guests to achieve maximum profitability while meeting the guests’ needs.
• Synergize with other departments to ensure quality to the guest and/or group satisfaction.
• Address and resolve challenges regarding bookings; inform Director of unusual circumstances.
• Maintain good relationship with new and existing clients in order to encourage repeat bookings.
• Analyze and report on sales and activities in relation to business plan.
• Attend and execute on requirements communicated in sales meetings.
• Respond properly in any hotel emergency or safety situation.
• Perform other duties or projects as assigned.

Minimum Qualifications / Other Expectations:

3-5 years of large group volume/convention hotel experience

Bachelor’s degree or equivalent work experience

Excellent communication and negotiation skills

Strong analytical and organizational skills

Ability to work non-traditional business hours and travel as needed

A breath of fresh air in an otherwise mundane sea of ordinary, Hotel Irvine offers a sleek, vibrant, look delivering a contemporary hospitality experience that provides guests with personalized service, pops of bright color and energy bursting from every space.

Our employee community is comprised of hard-working, dedicated hospitality professionals who deliver genuine, personalized service that stays with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.