Group Sales Manager

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Discounted Colleague Rate Room Nights

Complimentary Room Nights

Complimentary Meals

On-Site Bike Rack

Job summary

Park Hyatt Chicago is seeking a Group Sales Manager to drive revenue through strategic initiatives and strong client relationships. You will represent the Park Hyatt Chicago brand with integrity and a deep understanding of luxury hospitality, delivering curated experiences for corporate clients, event planners, and group organizers.

This role suits a seasoned sales professional who thrives in a fast-paced, high-touch environment and seeks long-term partnerships with luxury clients.

Qualifications

• 2-5 years of experience in group sales within luxury hospitality.
• Bachelor’s degree in Hospitality Management or Business preferred; certifications in sales or revenue management are a plus.
• Experience in luxury brands or five-star properties is valued.

Responsibilities

• Develop and execute innovative sales strategies to achieve and exceed group revenue goals.
• Identify, qualify, and cultivate new business opportunities through proactive outreach and networking.
• Foster strong relationships with existing clients to promote loyalty and repeat business.
• Collaborate closely with Sales leadership to develop pricing strategies and customized packages.
• Deliver compelling presentations and proposals highlighting Park Hyatt Chicago’s offerings.
• Coordinate with hotel departments to ensure flawless planning and execution of group events.
• Stay informed on market trends to position Park Hyatt Chicago as the premier luxury group venue.

Skills

Group sales

Luxury hospitality

Sales leadership

Client relations

Communication

Organizational skills

Business acumen

Problem solving

Flexibility

Sales passion

Education

Bachelor's in Hospitality Management or Business

Sales/revenue certifications

Job description

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

60,100.00 Yearly US Dollar (USD) pay basis

Summary

Join us at Park Hyatt Chicago: Where Your Sales Expertise Elevates Experiences to Unforgettable Heights!

ABOUT US

At Park Hyatt Chicago, luxury is not just a standard—it’s a philosophy. As the flagship property and first-ever Park Hyatt hotel, our legacy began in 1980 with a vision to offer understated elegance, curated design, and deeply personalized service. Today, that vision continues to define the Park Hyatt brand worldwide.

Situated on the iconic Magnificent Mile and overlooking historic Water Tower Park, Park Hyatt Chicago is a serene urban sanctuary where art, architecture, and hospitality converge. Following a $60 million transformation, our redesigned guest rooms and suites reflect the feel of a modern private residence, enhanced by world-class amenities including NoMI Kitchen, Lounge & Garden, NoMI Spa, and an acclaimed contemporary art collection.

We are proud to be recognized with a Forbes Four-Star Rating and recently named the #1 Hotel in Chicago by the 2025 Travel + Leisure World’s Best Awards. As one of the most distinguished luxury hotels in the city, Park Hyatt Chicago consistently ranks among the top hospitality destinations in the U.S.

As part of the Hyatt family, we foster a culture grounded in empathy, excellence, and integrity. Our colleagues are empowered to bring their authentic selves to work each day and are united by a shared passion for creating exceptional guest experiences.

If you are inspired by purpose-driven hospitality and want to be part of a property that sets the global standard for luxury, we invite you to join us.

THE ROLE

As Group Sales Manager, you will play a pivotal role in driving group revenue through thoughtful strategy, meaningful client relationships, and an unwavering commitment to excellence. You will represent the Park Hyatt Chicago brand with integrity, confidence, and a deep understanding of luxury hospitality—delivering curated experiences that reflect the refined elegance our guests expect.

This role is ideal for a seasoned sales professional who thrives in a fast-paced, high-touch environment and is inspired by building long-term partnerships with corporate clients, event planners, and group organizers.

RESPONSIBILITIES

• Develop and execute innovative sales strategies to achieve and exceed group revenue goals.


• Identify, qualify, and cultivate new business opportunities through proactive outreach, strategic networking, and industry events.


• Foster strong, ongoing relationships with existing clients, promoting loyalty and repeat business through exceptional service and tailored solutions.


• Collaborate closely with the Director of Sales, Events & Marketing and the Director of Revenue Management to develop impactful pricing strategies and customized packages.


• Deliver compelling presentations and proposals that highlight Park Hyatt Chicago’s distinct offerings, luxury accommodations, and bespoke service.


• Partner with hotel departments to ensure the flawless planning and execution of group events, ensuring each touchpoint aligns with our brand standards.


• Stay informed on market trends, competitive landscape, and emerging opportunities to position Park Hyatt Chicago as the premier choice for luxury group experiences.

SALARY INFORMATION

The base salary for this position ranges from $76,800 to $99,000. This range reflects the competitive compensation expected at Park Hyatt Chicago.Actual pay will be commensurate with experience.

BENEFITS

• Health Insurance Eligibility: Available after 30 days of employment.


• 401(k) Eligibility: Available after 30 days of employment.


• 401(k) Matching Contribution: Eligible after 1 year of employment (limited match).


• Monthly Fitness Membership Reimbursement: Available up to a specified limit.


• Qualified Parking & Transportation Tax Exemption: Subject to eligibility.


• Paid Time Off & Holidays: Provided according to company policy.

PERKS

• Discounted Colleague Rate Room Nights: Available based on room availability.


• Complimentary Room Nights: Offered based on availability.


• Complimentary Meals: Available in the colleague dining room.


• On-Site Bike Rack: Provided for colleague use.

Qualifications

• Experience: 2-5 years of experience in group sales within the luxury hospitality industry, preferably with a globally recognized brand or five-star property.


• Education: Bachelor’s degree in Hospitality Management, Business, or a related field preferred; additional certifications in sales or revenue management are a plus.


• Sales Leadership: Proven ability to develop strategic sales plans, cultivate high-value client relationships, and drive consistent revenue growth through proactive engagement.


• Client-Centric Focus: Unwavering dedication to delivering personalized, detail-oriented service that exceeds the expectations of luxury group and corporate clients.


• Communication: Exceptional verbal and written communication skills, with the ability to present with confidence, negotiate effectively, and collaborate cross-functionally.


• Organizational Skills: Expertise in managing multiple leads, contracts, and timelines with precision, ensuring seamless client experiences from inquiry to execution.


• Business Acumen: Strong understanding of group pricing, forecasting, and revenue strategy, with proficiency in Microsoft Office, Envision, or similar sales platforms.


• Luxury Brand Standards: Commitment to upholding the highest standards of hospitality, aligned with the refined and elevated experience that defines the Park Hyatt brand.


• Problem-Solving: Resourceful and solution-oriented, able to navigate challenges gracefully while maintaining the integrity of the client and guest experience.


• Flexibility: Availability to support site visits, client events, and internal planning meetings outside of standard hours as needed to ensure success.


• Passion for Sales & Hospitality: Genuine enthusiasm for luxury travel, sales strategy, and service excellence, with a drive to represent Park Hyatt Chicago at the highest level.

Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standard—it's a way of life. Elevate your career with us!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Our family is always growing. Want to be in the know?