CENTRAL SALES SPECIALIST - FULL-SERVICE, GROUP

Hyatt; Chicago (IL); On-site; USD 75,000 - 80,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Sales Specialist to join the Central Sales Management team, focusing on group lead response for Full-Service hotels. You will join a collaborative group passionate about growth, care, and connection across the organization.

Ideal candidates have Hyatt Group Sales experience and strong negotiation, communication, and proposal development skills. The role supports a sales funnel, using Envision, Opera, and CVENT to drive revenue in a fast-paced environment.

Qualifications

• Previous Hyatt Group Sales experience required.
• Minimum 3–5 years in hotel sales or equivalent.
• Strong verbal and written communication and ability to work in fast-paced environment.

Responsibilities

• Support a sales funnel for Full-Service properties and manage referrals.
• Respond to leads promptly and prepare compelling proposals.
• Coordinate with clients to align goals and contracting terms.
• Utilize Envision and other sales tools to increase conversion and revenue.

Skills

Group Sales

Negotiation

Proposals

Lead Response

Tools

Envision

Opera

CVENT

Job description

Hyatt Corporate

Hyatt Corporate Office

US - IL - Chicago

Sales

Professional Staff/Corporate

Full-time

Yearly US Dollar (USD) pay basis

Req ID: CHI015685

Summary

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Sales Specialist to join our growing Central Sales Management department, where you’ll focus on group lead response for a portfolio of Full-Service hotels. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and is looking for a variety of opportunities to develop personally and professionally.

The Role

The Central Services – Sales Specialist is someone who has demonstrated through performance a thorough understanding and competence in Group Sales, Hyatt systems and the hotel/business travel industry. The Central Sales –Sales Specialist will be responsible for supporting a sales funnel at Full-Service properties. They will receive leads from many different sources, interact with clients, create proposals, and respond in a way that is beneficial for each hotel and their individual goals. This person may also be responsible managing a sales funnel and contracting business. This person will utilize Envision and other sales tools to promptly respond to leads to increase conversion and revenue.

They will have thorough experience with professional selling skills: opening, probing, supporting, closing. Must possess exceptional negotiating skills. Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces and profiling accounts. Communication and organizational skills are of utmost importance for this position.

Qualifications

Experience Required

Previous Hyatt Group Sales Experience

Experience Preferred

• A true desire to satisfy the needs of other in a fast-paced environment
• Refined verbal and written communication skills
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• A minimum of 3-5 years of hotel sales or comparable experience preferred
• Must be proficient in general computer knowledge, Envision, Opera and CVENT

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $75,000-$80,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.