Group Sales Lead — Create OMG Experiences (Onsite)

Top Concepts; Morristown (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

Top Concepts is seeking a Group Sales Manager in Morristown, TN. You will drive revenue by generating new business, managing group accounts, and leading site visits for events.

The role requires strong communication, relationship-building, and CRM discipline, with occasional after-hours work to greet groups on-site. Reports to the Vice President of Sales and collaborates with local hotels and restaurants on group specials.

Qualifications

• Excellent communication skills and a drive to master the art of sales.
• 1–2 years of sales experience preferred.
• Highly organized with strong attention to detail.
• Flexibility to work some evenings/after-hours for group greetings.

Responsibilities

• Meet or exceed monthly and annual revenue goals.
• Generate new business through consistent prospecting.
• Grow existing accounts through exceptional relationship management.
• Respond to inquiries quickly and professionally.
• Maintain a healthy sales pipeline and accurate CRM records
• Partner with neighboring hotels and restaurants to create can't-miss Group Specials
• Schedule and lead site visits for guests shopping for their next event destination
• Set tasks and reminders in the CRM to follow up on final numbers, deposits, and payments
• Stay in constant communication with group leaders throughout the sales cycle so no deal falls through the cracks
• Book events, place ticket holds, and release them when they expire
• Ensure groups are using and distributing our online waiver system properly
• Alert General Managers to large groups or special requests
• Greet and welcome groups in person, including evenings and after standard business hours as needed
• Train Party Hosts and Managers on our Groups Process

Skills

Exceptional communication skills

Sales prospecting

Tools

CRM software

Job description

Top Concepts is seeking a Group Sales Manager in Morristown, TN. You will drive revenue by generating new business, managing group accounts, and leading site visits for events.

The role requires strong communication, relationship-building, and CRM discipline, with occasional after-hours work to greet groups on-site. Reports to the Vice President of Sales and collaborates with local hotels and restaurants on group specials.