Group Sales Coordinator - Luxury Resort & Events

El Capitan Canyon; Santa Barbara (CA); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Paid Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

Company Basic Life Insurance

Company paid Accidental Death & Dismem

Company paid Short Term Disability

Company paid Long Term Disability

401k Retirement Plan

Résumé du poste

El Capitan Canyon Resort in California is seeking a Sales Coordinator to support the Sales Directors and Managers with day-to-day group inquiries, proposals and contracts, helping to secure lodging, meeting space and resort activities.

You will conduct professional site inspections with clients, coordinate across resort departments, and act as a liaison to maximize revenue through upselling and thoughtful enhancements.

Qualifications

• 1+ year of direct, related administrative experience; luxury hotel sales or operations experience is preferred.
• Strong administrative skills including accurate filing, proofreading and editing documents, managing multiple calls, faxing, mailing, emailing and ability to create business documents.
• Typing skills of at least 50 words per minute.
• Ability to communicate effectively both verbally and in writing with all levels of team members and guests.
• Proficiency in MS Office; Delphi experience favored.

Responsabilités

• Answer phones and route inquiries to appropriate managers.
• Assist in the preparation and confirmation of client proposals and contracts.
• Generate daily/weekly reports via resort systems (Delphi preferred).
• Prepare event documentation and coordinate with sales, resort departments and customers to ensure high-level service.
• Identify opportunities to upsell and offer enhancements.
• Meet and greet onsite contacts.
• Act as liaison between sales and customers during the event process.
• Conduct site inspections with clients, highlighting key features of the property.
• Identify operational challenges and develop solutions with the Director and customers.
• Coordinate banquet and meeting space for assigned groups.
• Maintain clear communication with the Banquet and Events Manager throughout events.

Connaissances

Administrative skills

Multi-tasking

Communication skills

Typing speed

Customer service

Outils

MS Office

PowerPoint

Excel

Delphi

Description du poste

El Capitan Canyon Resort in California is seeking a Sales Coordinator to support the Sales Directors and Managers with day-to-day group inquiries, proposals and contracts, helping to secure lodging, meeting space and resort activities.

You will conduct professional site inspections with clients, coordinate across resort departments, and act as a liaison to maximize revenue through upselling and thoughtful enhancements.