Group Reservations Specialist – Remote

The Destination Knot; Colorado; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Opportunity to build client service skills

Structured work environment

Job summary

A leading coordination services firm is seeking a Group Reservations Specialist. This fully remote, entry-level role focuses on assisting with group scheduling, reservations, and communication with clients. Ideal candidates are detail-oriented and have strong organizational skills. The company offers flexibility in work hours and ensures you receive training and support. Join a structured environment that values accuracy and client satisfaction, making this a great opportunity for those looking to build skills in group coordination.

Qualifications

• Detail-oriented with strong organizational skills.
• Ability to manage multiple group coordination tasks.
• Experience in customer support or administrative roles is appreciated.

Responsibilities

• Assist with group reservation requests and scheduling coordination.
• Communicate with clients regarding group details and confirmations.
• Maintain accurate records and participant information.
• Track timelines to ensure processing of confirmations.
• Respond to inquiries related to reservations.

Skills

Strong organizational and multitasking abilities

Clear written and verbal communication skills

High attention to detail and accuracy

Ability to work independently in a remote environment

Basic computer proficiency

Professional and client-focused

Job description

Base pay range

$45,000.00/yr - $65,000.00/yr

Location: Remote (United States)

About Destination Knot

Destination Knot is a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.

Position Overview

The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated. This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.

Key Responsibilities

• Assist with group reservation requests and scheduling coordination
• Communicate with clients regarding group details, confirmations, and updates
• Maintain accurate group records, participant information, and documentation
• Track timelines to ensure confirmations and changes are processed correctly
• Respond to inquiries related to group reservations and logistics
• Follow established workflows and quality standards
• Collaborate with internal teams to support group coordination efforts

Qualifications & Skills

• Strong organizational and multitasking abilities
• Clear written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required

Work Environment & Schedule

• Fully remote position
• Flexible scheduling may be available
• Training and ongoing guidance provided

Why Join Destination Knot

• Remote work flexibility
• Structured, process-driven environment
• Clear expectations and workflows
• Opportunity to build group coordination and client service skills

How To Apply

Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Travel Arrangements