Group Reservations Coordinator - Luxury Beachfront Hotel

Davidson Hospitality Group; Miami Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision Coverage

Teledoc 24/7

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Davidson Hospitality Group is seeking a Reservation Group Coordinator for the Royal Palm South Beach Miami opening. This role connects sales, events, and front office to ensure smooth group reservations from start to finish.

You’ll manage room blocks, reservations, and guest details with precision, communicating across departments and ensuring accuracy in a fast-paced setting. A hospitality background and strong organizational skills are required.

Qualifications

• Experience in hotel reservations or group bookings.
• Strong organizational skills and multitasking ability.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Proficient with Microsoft Office and a PMS (Opera or similar).
• Collaborative approach across departments.
• Customer-focused demeanor; professional presentation.
• Bachelor’s degree or equivalent hospitality experience preferred.

Responsibilities

• Manage group rooming lists, reservations, and billing details.
• Communicate with clients and internal departments to ensure flawless group experiences.
• Process group changes, cancellations, and special requests.
• Monitor inventory to optimize room block utilization.
• Prepare and distribute reports for group status and pick-up.
• Maintain accurate records in the property management system.
• Provide exceptional customer service to internal and external guests.
• Support the Reservations and Sales teams as needed.

Skills

Reservations experience

Organizational skills

Multitasking

Written and verbal communication

Attention to detail

Microsoft Office & Opera

Team collaboration

Customer service mindset

Education

Bachelor’s degree or hospitality experience

Tools

Opera PMS

Job description

Davidson Hospitality Group is seeking a Reservation Group Coordinator for the Royal Palm South Beach Miami opening. This role connects sales, events, and front office to ensure smooth group reservations from start to finish.

You’ll manage room blocks, reservations, and guest details with precision, communicating across departments and ensuring accuracy in a fast-paced setting. A hospitality background and strong organizational skills are required.