Group Reservations Coordinator

Davidson Hospitality Group; Newport (RI); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Descripción de la vacante

Hotel Viking in Newport, Rhode Island, seeks a Reservation Group Coordinator to join our hospitality team. You will act as the link between sales, events and front office, managing group room blocks, reservations and guest details with accuracy.

The ideal candidate thrives in a fast-paced environment, communicates clearly with clients and colleagues, and delivers exceptional service reflecting our legacy of excellence. Bachelor's degree or equivalent hospitality experience preferred.

Formación

• Hotel reservations experience preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office and property management systems (Opera or similar).
• Ability to work collaboratively across departments.
• Bachelor's degree or equivalent hospitality experience preferred.

Responsabilidades

• Manage group rooming lists, reservations, and billing details.
• Communicate with clients and internal departments to ensure flawless group experiences.
• Process group changes, cancellations, and special requests.
• Monitor inventory to optimize room block utilization.
• Prepare and distribute reports for group status and pick-up.
• Maintain accurate records in the property management system.
• Provide exceptional customer service to internal and external guests.
• Support the Reservations and Sales teams as needed.

Conocimientos

Group reservations

Organization

Communication

Educación

Bachelor's degree or hospitality experience

Herramientas

Microsoft Office

Opera PMS

Descripción del empleo

Hotel Viking in Newport, Rhode Island, seeks a Reservation Group Coordinator to join our hospitality team. You will act as the link between sales, events and front office, managing group room blocks, reservations and guest details with accuracy.

The ideal candidate thrives in a fast-paced environment, communicates clearly with clients and colleagues, and delivers exceptional service reflecting our legacy of excellence. Bachelor's degree or equivalent hospitality experience preferred.