Group Reservations Coordinator

Leadline Inc.; Kiawah Island (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

401k with Employer Match

Paid Time Off (PTO)

Vision Insurance

Life Insurance

Disability Insurance

Employee Meal Program

Employee Discount

Bi-annual Wellness Fair

Free Parking

Job summary

Kiawah Island Golf Resort is seeking a Group Reservations Coordinator to assist the Group Reservations Manager in handling group rooming arrangements for The Sanctuary Hotel and Villas on Kiawah Island, SC. The role emphasizes precision, guest service, and teamwork in a dynamic hospitality environment.

Responsibilities include processing group bookings, maintaining accurate reservation forms, and conducting quarterly system audits with Salesforce and Agilysys.

Qualifications

• High school graduate or equivalent preferred.
• Ability to multitask and work well under pressure.
• Must be familiar with Microsoft Suite (Word, Excel, Outlook).
• Good to excellent communication skills in English, both written and verbal.

Responsibilities

• Assist the Group Reservations Manager.
• Process group rooming arrangements for The Sanctuary hotel and Villas.
• Manage accuracy of resort (Villas) and hotel group reservations forms.
• Provide friendly, professional service to guests and coworkers.
• Work closely with Group Reservations team.
• Perform quarterly system audits for Salesforce and Agilysys.
• All other duties as assigned.

Skills

Attention to detail

Communication skills

Teamwork

Multitasking

English proficiency

Education

High school diploma

Tools

SalesForce

Agilysys

Microsoft Suite

Job description

Position Summary: The Group Reservations Coordinator assists the Group Reservations Manager with processing and maintaining accurate group rooming arrangements for The Sanctuary Hotel and Resort Villas. This role requires strong attention to detail, effective communication, and the ability to manage multiple tasks while providing professional service to guests and team members.

Pay Rate: Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay will be determined during the hiring process.

Qualifications

• High school graduate, or equivalent, is preferred.
• Must be able to work both independently and in a team environment.
• Ability to multi-task, works well under pressure, and is detail oriented.
• Good to excellent communication skills in English, both written and verbal.
• Must be familiar with Microsoft Suite (Word, Excel, Outlook, etc.).

Expectations & Responsibilities

• Reports directly to and assists the Group Reservations Manager.
• Responsible for performing all duties associated with processing group rooming arrangements for The Sanctuary hotel and Villas.
• Responsible for managing and ensuring accuracy of resort (Villas) and hotel group room reservations forms.
• Provide friendly, professional, and attentive service throughout all communication with coworkers and guests.
• Work closely with members of Group Reservations.
• Performs quarterly system audit for accuracy; SalesForce and Agilysys.
• All other duties, as assigned.

Perks & Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world‑class resort amenities, award‑winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to [e-mail].

At a Glance

Position Name

Group Reservations Coordinator

Company

Kiawah Island Golf Resort

Position Location

Position Type

Full Time

Remote Type

Onsite

We are proud to offer the following benefits to our employees:

• Health Insurance
• Flexible Work Schedule
• 401k with Employer Match
• Paid Time Off (PTO)
• Vision Insurance
• Life Insurance
• Disability Insurance
• Professional Development & Support
• Employee Meal Program
• Employee Discount
• Bi-annual Wellness Fair
• Free Parking

Requirements

To be considered, preferred applicants should present the following:

• 90% work in a seated environment
• 10% communicate verbally with guests through phone conversation on occasion.