Assistant Housekeeping Manager - The Sanctuary

Kiawah Island Golf Resort; Northern (KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Exclusive Discounts

Meal Program

Training & Appreciation

Recognition Awards

Wellness Fair

Free Parking

Insurance & Vacation

Job summary

Kiawah Island Golf Resort is seeking an Assistant Housekeeping Manager to lead daily housekeeping operations and supervise staff under the Director of Housekeeping. The role emphasizes maintaining top-tier cleanliness aligned with resort standards and safety guidelines.

The position is salaried, requires strong English communication, and offers the chance to coach and develop a team within a Forbes-class hospitality environment. On-site duties and a focus on guest satisfaction are central.

Qualifications

• College graduate or equivalent experience preferred.
• Experience in housekeeping or rooms division management preferred.
• Strong verbal and written communication in English.
• Proficient in Excel and Word.
• Ability to coach and develop employees.
• Team player with ability to work independently.
• Basic math skills.
• Inventory and purchasing responsibilities.
• Commitment to safety and OSHA compliance.

Responsibilities

• Oversee day-to-day housekeeping operations and ensure cleanliness standards.
• Supervise housekeeping staff in collaboration with the Director of Housekeeping.
• Utilize radio system and PMS to assign tasks and communicate with staff.
• Assist guests and resolve guest-related issues as needed.
• Maintain inventory records for supplies and assist in purchasing.

Skills

Communication

Coaching

Teamwork

Math skills

Inventory management

Independent work

Education

College graduate or equivalent

Tools

Excel

Word

Job description

Assistant Housekeeping Manager - The Sanctuary

Job Description

Posted Tuesday, August 18, 2026 at 4:00 AM

Position Summary: The Housekeeping Assistant Manager is responsible for the daily ownership and operational execution of the Housekeeping Department. The Housekeeping Assistant Manager will oversee the day to day operation in areas relating to the Housekeeping Department and will administer the supervision of all of the Housekeeping staff in conjunction with the Director of Housekeeping.

Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay will be determined during the hiring process. This is a Salaried role.

Qualifications:

• College graduate or equivalent experience is preferred.
• Previous experience in Housekeeping or Rooms Division management is preferred
• Able to communicate well both verbally and written. Reading and counting is essential.
• Computer efficient in both Excel and Word is preferred.
• Must be able to coach council and develop employees
• Must work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Ability to compute basic mathematical calculations required.
• Assist in general inventories by taking inventory for cleaning and guest supplies, recording all stock and maintaining control of all issuingitems and also the routine purchasing of items.
• Assure that the Housekeeping Department operates according to the Core Values, Policies and procedures set forth by The Sanctuary at Kiawah Island Golf Resort.
• Directs and assures the completion of all housekeeping tasks assigned to room attendants, house persons, public area, and supervisors while maintaining the highest standards of cleanliness.
• Utilize the radio system, RGuest Service software and Versa PMS to ensure all tasks are being completed in a timely manner and pass along information to all staff as appropriate.
• Assist guests as needed and handle all guest related issues to resolve them.
• Basic knowledge of resort information communicated to all staff each morning / day via a Pre-Shift meeting with all staff
• Establishes and maintains a safe working environment according to OSHA regulations that would protect both the employee and coworkers.
• Follows directions and performs tasks with attention to detail, speed, accuracy, and follow-through.
• Ability to work well as part of a team is imperative; set up and organize workstation with designated supplies and equipment.
• Replenish supplies and equipment as needed during the shift.
• Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems immediately
• Must be able to motivate by example either on the floor or group environment.
• Able to coach and train team to perform at a Forbes Travel Guide 5 star level for each position
• Ability to work without direct supervision
• All other duties, as assigned

Essential Physical Requirements:

• Must be able to lift minimum weight of 50 lbs. across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping.
• Must be able to work on site due to daily needs of the job requirements.
• Ability to reach, bend, lift, and carry furniture and equipment.
• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.

All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation,national origin, or due to pregnancy.

We truly appreciate your interest in Kiawah Island Golf Resort.If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out [e-mail].