Group Reservations Coordinator

Crestview Management, LLC; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Group Housing Coordinator to manage hotel group arrangements for clients. In this role, you will be responsible for coordinating group bookings, ensuring guest needs are met, and providing exceptional customer service. You will collaborate with various departments to ensure smooth operations and maintain accurate records of hotel arrangements. This position offers a dynamic work environment where your organizational skills and attention to detail will shine. Join a team that values collaboration and customer satisfaction while enjoying a range of competitive benefits.

Benefits

Health and Dental Insurance

Company Paid Life Insurance

Short Term and Long-Term Disability Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation

Paid Holidays

Paid Sick Days

Free Hotel Rooms

Hotel Discounts

Qualifications

• 2+ years of experience in group coordination or related field.
• Strong communication and customer service skills are essential.

Responsibilities

• Coordinate and manage group arrangements for clients.
• Provide excellent customer service to guests and manage records.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Attention to Detail

Tools

Microsoft Office

Job description

The Group Housing Coordinator is responsible for coordinating and managing hotel group arrangements for clients.

Responsibilities

• Coordinate and manage group arrangements for clients.
• Manage room blocks and ensure that all guest needs are met during their stay.
• Communicate with guests for bookings within a group block.
• Provide excellent customer service to guests.
• Manage and maintain accurate records of all hotel group block arrangements.
• Collaborate with other departments to ensure seamless coordination of services for guests.

Requirements

• 2+ years of experience in group coordination or related field.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Ability to work independently and communicate as part of a team.
• Proficient in Microsoft Office and ability to learn new computer systems.

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.